Training Supervisor

OFFSHORE BUSINESS PROCESSING INC.; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

A leading company in Quezon City is seeking a Training Manager to oversee the training strategy and development for its staff. The ideal candidate will have at least 3 years of experience, along with strong leadership and communication skills, ensuring that training programs align with organizational needs and performance improvement.

Benefits

HMO on Day 1

Travel opportunities

Work-life balance

Qualifications

• At least 3 years of experience in training.
• Good leadership skills and can work well with the team.
• Exceptional presentation skills.

Responsibilities

• In-charge of training set-up and timelines.
• Conducts trainings for new hires and ongoing employees.
• Monitors training progress and manages logistics.

Skills

Leadership

Interpersonal Skills

Communication

Project Management

Job description

Job Summary

• HMO on Day 1

• Receive promising perks and rewards

• Experience travel opportunities

• Get recognized for what you do

• Achieve work-life balance

• Improve exponentially with enhanced learning

Responsibilities

• In-charge of training set-up, timelines and reports to the Operations Manager

• Conducts trainings for new hires/existing employees

• Monitors training progress of ongoing classes and OJTs to ensure that activities are carried out on time and manages client needs.

• Review training instructions from client, communicates the need to the department/s concerned, and directs the implementation of necessary training programs.

• Monitors training progress to ensure that activities are carried out on time and manages logistics for billable hours.

• Develops long-term training strategy including ongoing needs assessment and feedback from operations and support departments.

• Attends calibration meetings with client, training and quality department to discuss updates, immediate issues and action plans.

• Updates and sends training reports to client, covering training progress, evaluation results, and other training details.

• Identifies departmental and company wide training needs through job analysis, career paths, annual performance, and consultation with Department heads; plans and prioritizes activities to address those needs.

• Evaluates the performance of staff according to their respective schedules; maintains objectivity in the rating process by ensuring that ratings are supported by pertinent documents; discusses the rating with the employee for a better understanding of their performance.

• Conducts weekly meeting with staff to keep the team updated on current issues, new incidents encountered on each on the specific need.

• Monitor and evaluate training program’s effectiveness and success; resolve any specific problems and tailor training programs as necessary

• Develops and implements action plans to address performance gaps of subordinates; recommends/implements corrective action as necessary.

• Works closely with the Implementation and Process Team for any Client/Operational requirements.

• Performs other duties assigned by the Training Manager.

Requirements

• At least 3 years of experience in the same field is required for this position

• Good leadership skills and can work well with the team.

• With exceptional presentation and interpersonal skills

• Excellent written and verbal communication skills

• Ability to lead and work well in dynamic situations, anticipate and mitigate problems

• Ability to plan, multi-task and manage projects effectively and efficiently

• No work schedule preference.

• Willing to work in Ortigas, Pasig City and Cubao, Quezon City