Training - Assistant (Proctor)

Everise; Taguig; On-site; PHP 25,000 - 35,000; Full time

Job summary

Everise in Metro Manila, Taguig, is looking for an Assistant – Training Proctor to provide vital administrative support for training classes. This role involves monitoring attendance, managing documentation, and ensuring smooth operations. Ideal candidates are fresh graduates with excellent communication skills and a strong customer service orientation. Leadership qualities and proficiency in Microsoft Office are essential for success in this position, which is pivotal in supporting trainers and trainees alike.

Qualifications

• Fresh graduates are welcome to apply.
• 6 months of BPO experience is a plus.
• Excellent oral and written communication skills at all levels of the organization.

Responsibilities

• Update ETC trackers, attendance, and reports.
• Provide basic troubleshooting support.
• Manage CA documentation and training records.
• Monitor trainee engagement during sessions.

Skills

Oral and written communication skills

Presentation and facilitation skills

Proficiency in Microsoft Office

Motivational and interpersonal skills

Customer service skills

Dependability

Education

Fresh Graduates

6 months BPO experience

Job description

Company Overview

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people‑first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Position Purpose

The Assistant – Training Proctor provides administrative and operational support to training classes by monitoring attendance, maintaining reports, supporting trainers and trainees, and ensuring smooth daily training operations.

Job Description

• Update ETC trackers, attendance, behavioral observations, and SOD/EOW reports
• Submit and track tickets; provide basic troubleshooting support
• Manage CA documentation and training records
• Coordinate with Training, IT, and Operations teams
• Monitor trainee engagement and compliance during sessions

Qualifications

• Fresh Graduates are welcome to apply
• 6 months BPO experience is a plus
• Excellent oral and written communication skills at all levels of the organization
• Demonstrated presentation and facilitation skills
• Proficiency in Microsoft Office applications including PowerPoint, Excel and Word
• Exceptional motivational, interpersonal and customer service skills; Demonstrated leadership skills
• Ability to speak in front of medium to large sized groups of people
• Schedule Flexibility
• Dependability regarding completion of assignments and attendance

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.