Trade Services Associate/Analyst

Hammerjack Pty Ltd; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

TP ICAP Accord is seeking a Trade Services professional to service APAC clients from the Philippines, liaising with Front Office and Operations to ensure high-quality client delivery. The role involves post-trade processing, onboarding, and support across multiple markets.

Based in Manila/Taguig, you will engage with Sydney, Tokyo, and Hong Kong teams, with occasional shift coverage and cross-market responsibilities. The team emphasizes customer service and accuracy in trade processing.

Qualifications

• Some experience in post-trade and settlement processes.
• Familiarity with sell-side and/or buy-side trading floor environments and support functions.
• Experience with middle and/or back-office processing systems.
• Willingness to work on public holidays and occasional non-standard hours.
• Willingness to work Japanese or Sydney trading hours occasionally.
• Knowledge of settlement lifecycle of APAC markets.
• Strong verbal and written communication with clients.

Responsibilities

• Perform client onboarding and static data maintenance.
• Ensure timely processing of client trades and submission to custodian; provide operational support to members.
• Perform pre-matching with market and client counterparties.
• Manage monthly commission claims and reconciliation across markets.
• Allocate trades and handle internal processing (confirmations issuance, upload to clearing bank).
• Identify and resolve workflow issues; liaise with internal/external departments and clients; escalate as needed.
• Prepare daily/monthly trade, tax and regulatory reporting to exchanges and regulators.
• Create and update statistics (trade allocations, pre-match rates, fail rates).
• Lead department projects (UAT, system enhancements) and drive productivity improvements.

Skills

Post-trade experience

Sell-side / Buy-side familiarity

Middle & back-office processing

Communication skills

Public holiday flexibility

Settlement lifecycle knowledge

Fixed Income knowledge

Multi-product knowledge

Job description

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.

About Liquidnet

Liquidnet is a leading technology-driven, agency execution specialist that intelligently connects the world's investors to the world's investments. Since our founding in 1999, our network has grown to include more than 1,000 institutional investors that collectively manage $33 trillion in equity and fixed income assets. Our network spans 46 markets across six continents. We built Liquidnet to make global capital markets more efficient and continue to do so by adding additional participants, enabling trusted access to trading and investment opportunities, and delivering the actionable intelligence and insight that our customers need.

Role Overview

This position is responsible for servicing primarily APAC clients, both in domestic and international markets and acting as back up for Australian domestic clients. In this equity Trade Services role, you will liaise with the APAC institutional client base in the post-execution (Operations) area and the Front Office (Sales Trading) team to ensure that client delivery is of a high quality. As such, you must possess excellent client service & communication skills, and a confident manner to effectively manage internal/external client expectations and deliver quality services.

The Trade Services Team in Asia has representatives in Sydney, Tokyo and Hong Kong.

Role Responsibilities

• Perform Client onboarding process, and static data maintenance
• Ensure timely and accurate processing of client trades and onward submission to the custodian providing operational support to all members
• Perform pre-matching with both market and client counterparties
• Managing monthly commission claim and reconciliation in different markets
• Collect and allocate trades, internal processing of trades (issuance of confirmations and uploading trades to the clearing bank)
• Identify and resolve workflow issues and liaise with internal/external departments and clients to communicate resolution of outstanding issues, ensuring escalation to immediate manager
• Daily/Monthly Trade, Tax and Regulatory reporting to Exchanges and Regulators
• Create and update various statistics for members (trade allocations, pre-match rates/fail rates etc.)
• Initiate new procedures and solutions to improve productivity, system enhancements and increase STP
• Take responsibility for your assigned department projects, (UAT, system enhancements etc.
• Ensure all daily/weekly/monthly reconciliations are completed in a timely manner in order to produce reports to management
• Managing CSA (Commission Sharing Agreement) requests with other internal departments and clients

Experience / Competences

Essential

• Some experience working in post trade and settlement
• Familiarity with sell-side and/or buy-side trading floor environments and support functions
• Experience with middle and/or back-office processing systems
• Willingness to work on public holidays whenever needed (on shift/rotation basis)
• Willingness to work Japanese or Sydney trading hours occasionally
• Knowledge and understanding of the on-exchange cash equities trading and settlement
• Knowledge of Settlement lifecycle of APAC markets
• Strong verbal and written skills for communicating with internal/external clients
• Quick learner, enthusiastic

Desired

• DTCC Alert and CTM platform knowledge (vendor systems)
• Fixed Income product knowledge
• Knowledge in multiple products

Job Band and Level

• Professional (Level 4/5)

#LNET

Not The Perfect Fit

Concerned that you may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location

Philippines - Ecoprime Building - Taguig City