Traceability Solutions Engineer

Dover Business Services Philippines Corporation; Makati; On-site; PHP 420,000 - 780,000; Full time

Job summary

Dover Imaging & Identification (DII) designs, manufactures and delivers industrial equipment, consumables, software and services for marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets.

Engineering Sales & Post-Sale Consulting focuses on selling technical products and leading post-sale product installations and configurations in accordance with customer specifications.

Responsibilities

• Preparing and conducting technical sales briefings for customer and company representatives.
• Researching customer technical specifications and estimating the costs, resources, time, and technical requirements of modifying, configuring, and installing the product or solution.
• Leading post-sale product configuration and designing custom solutions in accordance with customer specifications.
• Diagnosing malfunctions of complex devices/equipment/systems and directing/overseeing repair work performed by Engineering Technicians.
• Conducting technical user training and product briefings with customers, vendors, and company representatives.
• Work is closely supervised.
• Problems faced are not typically difficult or complex.
• Explains facts, policies and practices related to job area.

Job description

Dover Imaging & Identification (DII) designs, manufactures and delivers industrial equipment, consumables, software and services for marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets.

Engineering Sales & Post-Sale Consulting focuses on selling technical products and leading post-sale product installations and configurations in accordance with customer specifications.