Test Manager Consultant

AIA Shared Services; Manila; On-site; PHP 520,000 - 860,000; Full time

Job summary

AIA Shared Services in Manila is seeking a QA/Test professional to strengthen digital testing capabilities and deliver high-quality software with minimal defects. You will lead the establishment of testing standards, plan test activities, and govern defect lifecycles across SIT, UAT, NFT, and production validation.

Collaborating with Business Analysts, Solution Architects, Developers, and SMEs, you will ensure coverage of requirements and readiness of test environments.

Qualifications

• Establish and continuously improve testing frameworks, standards, and processes.
• Validate functional and non-functional requirements against business needs.
• Track and communicate testing progress, risks, and issues to project managers.

Responsibilities

• Ensure systems are delivered with high quality, minimal defects, and controlled production risks.
• Establish and continuously improve testing frameworks, standards, and processes.
• Manage testing scope, timelines, and stakeholder expectations to support successful project outcomes.
• Provide assurance that functional and non-functional requirements are validated against defined business needs.
• Establish a standardized testing methodology, including test strategy, test planning, test case design, execution, and defect governance.
• Define and enforce quality gates across SIT, UAT, NFT, regression, and production validation.
• Collaborate with Business Analysts, Solution Architects, Developers, and Business SMEs to ensure completeness of requirements and test coverage.
• Drive test environment readiness, including data preparation, environment coordination, and schedule management.
• Ensure comprehensive test scenario and test case creation aligning to requirements and acceptance criteria.
• Validate accuracy and completeness of test metrics e.g., test cases executed, passed/failed, blockers).
• Manage defect lifecycle, ensuring timely triage, prioritization, and resolution with development teams.
• Evaluate and recommend testing tools, automation opportunities, and quality improvement initiatives.
• Oversee UAT governance, providing guidance, training, and support to Business SMEs.
• Track and communicate testing progress, risks, and issues to project managers and key stakeholders.
• Facilitates regular reporting reviews with stakeholders Provide evidence for audit, compliance, and governance requirements as needed.
• Support production deployment and post‑go-live validation, including hypercare defect management.
• Recommend process improvements to enhance system quality, stability, and user experience.

Skills

Testing frameworks

Test planning

Defect governance

Stakeholder management

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on.

About the Role

• Ensure systems are delivered with high quality, minimal defects, and controlled production risks.
• Establish and continuously improve testing frameworks, standards, and processes.
• Manage testing scope, timelines, and stakeholder expectations to support successful project outcomes.
• Provide assurance that functional and non-functional requirements are validated against defined business needs.
• Establish a standardized testing methodology, including test strategy, test planning, test case design, execution, and defect governance.
• Define and enforce quality gates across SIT, UAT, NFT, regression, and production validation.
• Collaborate with Business Analysts, Solution Architects, Developers, and Business SMEs to ensure completeness of requirements and test coverage.
• Drive test environment readiness, including data preparation, environment coordination, and schedule management.
• Ensure comprehensive test scenario and test case creation aligning to requirements and acceptance criteria.
• Validate accuracy and completeness of test metrics e.g., test cases executed, passed/failed, blockers).
• Manage defect lifecycle, ensuring timely triage, prioritization, and resolution with development teams.
• Evaluate and recommend testing tools, automation opportunities, and quality improvement initiatives.
• Oversee UAT governance, providing guidance, training, and support to Business SMEs.
• Track and communicate testing progress, risks, and issues to project managers and key stakeholders.
• Facilitates regular reporting reviews with stakeholders Provide evidence for audit, compliance, and governance requirements as needed.
• Support production deployment and post‑go-live validation, including hypercare defect management.
• Recommend process improvements to enhance system quality, stability, and user experience.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

'Better' starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like.

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