Teller & Customer Experience Specialist

Metrobank; Pangasinan; On-site; PHP 180,000 - 240,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative- Teller in the Philippines to handle cash transactions, deposits, withdrawals, and account servicing.

You will process fund transfers, postings, and remittances, support outward clearing, and promote the bank's products while delivering excellent customer service.

Fresh graduates are welcome; strong communication and the ability to work in a fast-paced environment are valued for this role.

Qualifications

• Preferably graduate of business or finance course
• Effective communication, presentation, and negotiation skills
• Customer service oriented and able to work in a fast-paced, competitive environment
• Fresh graduates and young professionals are welcome to apply

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Effective communication

Customer service

Problem solving

Education

Business/Finance degree

Job description

Metrobank is seeking a Customer Service Representative- Teller in the Philippines to handle cash transactions, deposits, withdrawals, and account servicing.

You will process fund transfers, postings, and remittances, support outward clearing, and promote the bank's products while delivering excellent customer service.

Fresh graduates are welcome; strong communication and the ability to work in a fast-paced environment are valued for this role.