Teller and New Accounts

Cebuana Lhuillier Bagok Branch, Davao; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local banking branch in Davao del Sur is seeking a Customer Service Representative to handle account inquiries, cash transactions, and promote banking products. The ideal candidate should have a high school diploma, strong communication skills, and a keen attention to detail. This position offers opportunities for growth in a supportive environment.

Qualifications

• High school diploma or equivalent; additional qualifications in finance preferred.
• Previous experience in cash handling or customer service is preferred.
• Ability to maintain accuracy in all transactions.

Responsibilities

• Provide excellent customer service for banking transactions.
• Accurately process cash transactions and manage accounts.
• Ensure compliance with bank policies and safeguard customer information.

Skills

Strong communication

Mathematical skills

Organizational skills

Education

High school diploma or equivalent

Tools

Banking software

Cash registers

Job description

Overview

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Responsibilities

• Customer Service: Provide excellent customer service by assisting with account inquiries, deposits, withdrawals, and other banking transactions.
• Cash Handling: Accurately process cash transactions, ensuring the proper handling of cash, checks, and other monetary instruments.
• Account Management: Assist customers with opening new accounts, updating account information, and promoting additional banking products and services.
• Compliance & Security: Adhere to all bank policies, procedures, and regulatory requirements, including safeguarding customer information and preventing fraud.
• Problem Resolution: Address and resolve customer issues or concerns in a timely and professional manner, ensuring a positive banking experience.

Qualifications

• Education: High school diploma or equivalent; additional qualifications in finance or related fields preferred.
• Experience: Previous experience in cash handling or customer service is preferred but not required.
• Skills: Strong communication, mathematical, and organizational skills.
• Attention to Detail: Ability to maintain accuracy and attention to detail in all transactions.
• Technical Proficiency: Comfortable using banking software, cash registers, and other office equipment.

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