Teller

China Bank Group; Cagayan de Oro; On-site; PHP 180,000 - 300,000; Full time

Job summary

China Bank Group is seeking a Teller in the Philippines to be at the frontline of customer service, handling financial transactions accurately and delivering a positive banking experience.

You will gain hands-on exposure to branch operations, banking systems, and customer relationship management, building a rewarding career in banking through structured training and on-the-job learning opportunities.

Qualifications

• Bachelor's degree in any business-related course or equivalent.
• Strong numerical, analytical, and organizational skills.
• Excellent communication and customer service abilities.
• High level of integrity, accuracy, and attention to detail.
• Proficient in basic Microsoft Office applications.
• Fresh graduates are encouraged to apply.

Responsibilities

• Process deposits, withdrawals, fund transfers, bills payments, and other over-the-counter transactions.
• Handle cash and check transactions while ensuring accuracy and compliance with bank policies.
• Verify client information and transaction documents.
• Assist customers with inquiries and provide excellent service during every interaction.
• Balance cash transactions and maintain accurate records at the end of each business day.
• Follow operational, security, and regulatory requirements, including AMLA and other banking guidelines.
• Support branch operations and contribute to the achievement of service standards.

Skills

Numerical skills

Analytical thinking

Organizational skills

Communication skills

Customer service

Microsoft Office

Education

Bachelor's degree in business

Tools

Microsoft Office

Job description

0 - 3 Years

Permanent

Job Description

Teller

AboutYou & the Role

Youare detail-oriented, service-driven, and enjoy helping customers with theirbanking needs. As a Teller, you will be at the frontline of customer service,handling financial transactions accurately while delivering a positive bankingexperience. This role offers hands-on exposure to branch operations, bankingsystems, and customer relationship management, making it an excellentopportunity to build a rewarding career in banking.

WhatYou Will Be Doing

• Process deposits, withdrawals, fund transfers,bills payments, and other over-the-counter transactions.
• Handle cash and check transactions while ensuringaccuracy and compliance with bank policies.
• Verify client information and transactiondocuments.
• Assist customers with inquiries and provideexcellent service during every interaction.
• Balance cash transactions and maintain accuraterecords at the end of each business day.
• Follow operational, security, and regulatoryrequirements, including AMLA and other banking guidelines.
• Support branch operations and contribute to theachievement of service standards.

WhatSuccess Looks Like

• Transactions are processed accurately andefficiently with minimal errors.
• Customer concerns are addressed professionallyand promptly.
• Daily cash balancing and reconciliation arecompleted successfully.
• Compliance, security, and internal controlstandards are consistently observed.
• Positive customer feedback and strong workingrelationships with branch colleagues.

Qualifications

• Bachelor's degree in any business-related courseor equivalent.
• Strong numerical, analytical, and organizationalskills.
• Excellent communication and customer serviceabilities.
• High level of integrity, accuracy, and attentionto detail.
• Proficient in basic Microsoft Officeapplications.
• Fresh graduates are encouraged to apply.

WhatYou Can Expect Here

• Structured training and on-the-job learningopportunities.
• Exposure to core banking operations andcustomer-facing functions.
• Supportive team environment focused on growth anddevelopment.
• Opportunities to build your banking knowledge andadvance your career.
• Meaningful work that helps customers achievetheir financial goals.

Job Snapshot

Updated Date

10-06-2026

Job ID

JOB_1635

Department

Location