Telesales Agent

World Class EC Shop; Batangas City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading e-commerce company in Batangas City is seeking a Telesales Agent to promote and sell products over the phone. The ideal candidate will have experience in telesales, strong customer service skills, and be flexible with shift work. This role focuses on achieving sales targets and ensuring customer satisfaction in a fast-paced environment.

Qualifications

• Proven experience in a telesales or similar customer service role.
• Flexibility to work in shifts, if required.

Responsibilities

• Engage with potential and existing customers over the phone.
• Promote and sell products or services.
• Achieve sales targets and build customer relationships.

Skills

Telesales experience

Customer service

Education

High school diploma

Job description

A Telesales Agent is responsible for engaging with potential and existing customers over the phone to promote and sell products or services. They aim to achieve sales targets, build customer relationships, and provide excellent service to ensure customer satisfaction.

Qualifications and Requirements

• Proven experience in a telesales or similar customer service role.
• High school diploma; additional sales training or education is a plus.
• Flexibility to work in shifts, if required.

Key Performance Indicators (KPIs)

• Number of sales calls made per day.
• Conversion rate (leads to sales).
• Customer satisfaction scores.
• Achievement of monthly/quarterly sales targets.

This role is ideal for individuals who thrive in a fast-paced, goal-oriented environment and enjoy engaging with customers to drive business growth.