Telemarketer

HRTX; Makati; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading company in client services is seeking a Telemarketer to connect with potential clients and promote a diverse range of products or services. The ideal candidate will have a strong background in telemarketing or customer service, excellent communication skills, and the ability to meet sales targets. Additional responsibilities include handling inquiries, recording call outcomes, and coordinating with internal departments.

Qualifications

• Proven background in telemarketing or customer service is preferred.
• Excellent verbal communication and active listening skills.
• Strong persuasion and negotiation abilities.

Responsibilities

• Conduct outbound calls to warm and cold leads.
• Promote products, services, or special offers.
• Handle customer inquiries and follow-ups.

Skills

Telemarketing experience

Verbal communication

Active listening

Persuasion

Negotiation

Education

High school diploma or equivalent

Tools

CRM software

Basic computer applications

Job description

As a Telemarketer, you will be a key representative of our organization, connecting with potential clients and promoting our diverse range of products or services.

Scope of Work & Responsibilities

• Conduct outbound calls to both warm and cold leads provided by the company.
  
• Promote products, services, or special offers (e.g., individual, family, seasonal packages) to prospective customers.
  
• Handle customer inquiries, objections, and follow-ups with professionalism and detailed product knowledge.
  
• Accurately record call outcomes and maintain comprehensive client information in the CRM system.
  
• Coordinate with other internal departments for lead handover, scheduling, and escalation of complex issues.
  
• Strive to meet or exceed daily, weekly, and monthly sales and call volume targets.
  

Qualifications

• Proven background in telemarketing, telesales, or a customer service/call center role is highly preferred.
  
• Excellent verbal communication and active listening skills are essential.
  
• Strong persuasion and negotiation abilities with a focused, results-oriented approach.
  
• Proficiency in using CRM software and basic computer applications.
  
• Ability to work independently, manage time effectively, and maintain composure under pressure.
  
• High school diploma or equivalent is required; further education is a plus.