Teleconsult Doctor Hotline

MedGrocer; Cebu City; Remote; PHP 313,000 - 445,000; Part time

Benefits offered by this job

Remote work

Job summary

Med Grocer is seeking Teleconsult Doctors to provide remote medical care across the Philippines. You will handle inbound patient calls, perform teleconsultations, and issue prescriptions and requests through our digital platform.

This role supports a work-from-home arrangement with optional onsite training in Makati. Minimum commitment is 8 hours per week, with shifts described as 4+ hours. Applicants must be licensed with PRC and comfortable with telehealth technology.

Qualifications

• Registered physician with an updated PRC license.
• Open to new board passers and experienced physicians.
• Proficient with technology and digital health platforms.
• Must have a laptop/desktop (Windows 11+ or macOS Ventura+).

Responsibilities

• Conduct teleconsultations for non-emergency health concerns via hotline.
• Monitor and manage patients with chronic diseases through remote consultations.
• Assess conditions and redirect to primary care or specialists when in-person is needed.
• Issue e-prescriptions, lab requests, and medical documents via the platform.
• Maintain accurate patient records in the EMR system.

Skills

PRC-licensed physician

Tech-savvy

Telemedicine experience

Tools

EMR system

Job description

Job Description

This role is open to doctors who can take shifts from the priority schedules below (minimum 8 hours/week) and interested in handling real-time, inbound patient calls through active hotline queues.

Priority Days/shifts

• Mon-Fri 10 AM-2 PM
• Mon, Tue, Wed, Fri 4 PM-8 PM
• Wed & Thu, 3 PM-7 PM

Med Grocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Teleconsult Doctor is a key member of our medical team, responsible for delivering high-quality, remote medical care to patients across the Philippines. This role involves treating a wide range of patient cases, from acute conditions to chronic diseases, and providing wellness advice. As a Teleconsult Doctor, you will leverage our digital platform to make healthcare more accessible, efficient, and integrated, ensuring a seamless experience for every patient.

Work Location: Remote (Work-from-Home)

Onsite Training: 2 to 3 days remote or on-site in Makati

Shift Commitment: Minimum of 8 hours/week

Shift Length: Minimum of 4 hours/shift

Compensation: ₱275/hour + ₱175 incentive per additional completed consult within the same hour (starting from the 2nd consult)

Key Responsibilities

• Conduct comprehensive teleconsultations for non-emergency health concerns received through the hotline.
• Manage and monitor patients with chronic diseases, developing and adjust care plans through remote consultations.
• Assess patients' conditions and effectively redirect them to appropriate primary care networks or specialists when in-person evaluation is necessary.
• Issue e-prescriptions, laboratory requests, and other necessary medical documents through the platform.
• Maintain accurate, comprehensive, and timely patient records within our Electronic Medical Records (EMR) system.

Minimum Qualifications

• Registered physician with an updated PRC license.
• Open to both new board passers and experienced physicians.
• Proficient with technology and comfortable using digital health platforms.
• Must have a laptop/desktop (Windows 11 or later, or Mac OS Ventura Version 13 or later)