Telco Account | Customer Support | Up to ₱28K | Great Benefits

TTEC; Philippines; On-site; PHP 223,000 - 335,000; Full time

Job summary

TTEC in the Philippines invites you to join as a Customer Service Representative - Nightshift, onsite in Novaliches. You’ll be part of a global team that values humanity in business and a Great Place to Work certified environment.

You’ll handle customer inquiries, research solutions, and communicate clearly. We welcome all entrants, with or without prior CS experience, and provide career development within an inclusive culture and supportive benefits.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer experience

Newbie friendly

Education

Senior high school or 2 years in college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Nightshift working onsite in Novaliches,you’ll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers

• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college

• Open to all newbies or with customer service experience

• Great verbal communication and business writing skills

• Recognize, apply, and explain your product or service knowledge

• Computer experience

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.