Technology Services Buyer

IWG plc; Taguig; On-site; PHP 4,129,793 - 5,899,705; Full time

Job summary

A global telecommunications service provider is seeking a skilled leader to manage ISP provisions and reduce costs. The candidate should have extensive experience in negotiating bandwidth services, a strong network of industry contacts, and the ability to thrive in a multicultural environment. A BSc in a relevant field is required, while an MSc is preferred. The role primarily involves remote work, with occasional travel within the region.

Qualifications

• Experience in buying or selling bandwidth services ideally within telecommunications.
• Strong network of carrier/ISP contacts.
• Ability to negotiate telecom services with knowledge of market price points.

Responsibilities

• Lead global review of ISP provision and cost reduction.
• Negotiate best cost per megabit for global supply.
• Ensure flexible commercial terms and proper contract management.

Skills

Negotiation skills

Relationship management

Commercial acumen

Technical understanding of ISPs

Organizational skills

Education

BSc in Business, Engineering, or Computer Science

MSc or above preferred

Job description

Job Context

IWG is the global leader in the provision of serviced office facilities (www.IWG.com).

Our supply chain covers all of the world’s major ISPs alongside many local carriers. IWG operates as one of the world’s largest ISPs providing reliable and cost‑effective internet services to our clients as part of our serviced office proposition. We deploy services to 3,000 centers across more than 100 countries across the world.

Role and responsibilities

The role will lead the global review of our ISP provision globally, and the successful candidate will use their experience to drive down the cost of service whilst ensuring our global technical specifications are met. The candidate will:

• Work with IWG sales & centre staff to derive a full list of current internet service costs and supply chain information.
• Design and maintain a global inventory of services, costs and supply information.
• Use their experience to negotiate the best cost per megabit and drive down IWG’s cost of global supply.
• Ensure that commercial terms remain flexible and contracts reflect the need to manage levels of bandwidth throughout term.
• Demonstrate strong commercial acumen.

Desired skills

Functional and Market Expertise

• Successful candidates will have demonstrable experience buying or selling bandwidth services ideally within the Telecommunications Industry.
• Demonstrate a strong network of carrier/ISP contacts to support the delivery of savings on a global basis.
• Familiarity with and experience of basic ISP concepts including service definitions and types, technical specifications, last mile connectivity, and other components parts to the service.
• Show demonstrable experience in negotiating telecom services with a strong and current knowledge of market price points globally.

Collaboration and Influencing

• The candidate will be able to demonstrate their capability and experience in negotiating service costs or buy rates in a relevant context.

Results Orientation

• Ideal candidates will have shown their willingness to be judged by their results and not by their plans. Candidates will have intellectual curiosity and also have a great “sense of urgency” and pragmatism.

Cultural fit

• Ideal candidates will have a strong customer‑centric mindset, experience of working in a multi‑cultural environment and have the appetite for fast‑paced organizations.

Key Skills and Experience

• Strong knowledge of Network technologies with excellent communication and customer‑facing skills.
• Proven ability to develop strong relationships with stakeholders both internally and externally.
• Good commercial understanding of how to maximise savings whilst delivering robust customer solutions.
• Organised and analytical mind‑set.
• Strong educational background, BSc (Business, Engineering, Computer Science or related) required, MSc or above preferred.
• English language a pre‑requisite. Further languages are an advantage.

Previous Background

• Carrier & Comms equipment purchasing or sales.
• Communications/Technology consulting.

Structure & interaction:

Location - TBC

Travel – occasional travel within region, but primarily remote working with team members & clients from office base.