Technology Licensing Specialist

Tyler Technologies, Inc.; Philippines; On-site; PHP 500,000 - 900,000; Full time

Job summary

Tyler Technologies, Inc. in the Philippines is seeking a Technology Licensing Specialist to manage software licenses across tools and systems. You will enter PO requests, provision and deprovision licenses, and report on license usage to optimize costs.

Collaborating with Technology Sourcing and Licensing, and working with service desks and global teams, you will maintain accurate license records and support license-related inquiries.

Qualifications

• Bachelor's degree in Management, IT, CS, or related field.
• 3+ years in IT support, IT asset management, or license administration.
• Strong customer service skills and ability to respond promptly to customer needs.

Responsibilities

• Enter PO requests and process license provisioning and deprovisioning.
• Collaborate with global teams and procurement to renew licenses and obtain quotes.
• Maintain accurate license records and generate usage/cost reports.
• Monitor license utilization and identify underused licenses.
• Provide first-level support for license access issues and licensing questions.

Skills

IT asset management

License administration

Customer service

Procurement coordination

Education

Bachelor's degree in Management/IT/CS/Supply Chain

Tools

Jira

Ivanti

ServiceNow

Calero

Job description

Technology Licensing Specialist

Company : Tyler Technologies

Job Type : Full Time Philippines

Job Description - Technology Licensing Specialist

Description

Job Title : Technology Licensing Specialist (Philippines-based)

Job Summary :

The Technology Licensing Specialist is responsible for entering PO requests , license provisioning , deprovisioning, and reporting of software licenses across the company’s tools and systems. This role assi s ts in software license optimization efforts resulting in efficient license utilization . The license specialist will work with their team members in Technology Sourcing and Licensing to maintain accurate records of license s and collaborate with service desk teams and other technology administrators across the company .

Key Responsibilities

• Assist with proactive software licensing purchases and renewals .
• Partner with requestor to o btain valid vendor quote s.
• Create p urchase o rder r equisitions.
• Provision and deprovision software licenses based on business needs and employee lifecycle events.
• Provide first-level support related to license access issues and licensing questions.
• Monitor software license utilization and identify underused or unused licenses.
• Maintain accurate and up-to-date records in the asset/license management systems.
• Generate regular reports on license usage, costs, and compliance.
• Collaborate with the global technology team s to ensure compliance with licensing agreements.
• Ability to adapt to new process changes with agility and a positive attitude.

Qualifications

• Bachelor's degree in Management , Information Technology, Computer Science, Supply Chain or related field.
• 3+ years of experience in IT support, IT asset management , or license administration.
• Strong customer service skills to respond promptly to customer needs .
• Previous experience within an operations or procurement team in a business environment preferred .
• Familiarity with ITSM or asset management tools (e.g. Jira, Ivanti, ServiceNow , Calero , etc. ) a plus .
• Previous experience with SaaS license administration platforms for purchasing and inventory management preferred.
• Strong attention to detail and documentation skills.
• Good communication and coordination skills with global teams.
• Familiarity with Application Administration and telemetry a plus.