Technology Engineer (Microsoft & Productivity)

Trends Group, Inc.; Makati; On-site; PHP 360,000 - 600,000; Full time

Job summary

Trends Group, Inc. in the Philippines seeks a Technology Engineer to support Microsoft-based solutions and infrastructure.

You will work with Microsoft 365, Office 365, Active Directory, Windows Server, networking, and enterprise solution implementation to deliver reliable IT services. The role emphasizes hands-on administration, troubleshooting, documentation, and participation in a 24x7 on-call rotation as needed, offering exposure to real-world business technology requirements and growth

Qualifications

• Graduate of a four-year IT or technology-related program.
• Foundational knowledge of Windows Server administration and monitoring.
• Familiarity with Active Directory administration and access management.
• Basic understanding of DNS, DHCP, and TCP/IP troubleshooting.
• Experience or exposure to Microsoft 365/Office 365 environments.

Responsibilities

• Support the implementation and ongoing support of Microsoft-based solutions.
• Perform basic server administration and monitoring.
• Manage user accounts, permissions, and access through Active Directory.
• Troubleshoot endpoint and infrastructure issues.
• Assist with system configuration, deployment, and software upgrades.
• Document incidents, resolutions, and operational procedures.
• Participate in 24x7 on-call support rotation when required.

Skills

Microsoft 365

Active Directory

Windows Server

Networking

DNS/DHCP/TCP-IP

Office 365

Server administration

Education

BS Information Technology

BS Computer Engineering

BS Computer Science

BS Information Systems

Other related technical programs

Job description

Technology Engineer – Microsoft & Productivity

Trends | Business Applications – General Application

Build your career in Microsoft technologies and enterprise IT solutions.

We are looking for a Technology Engineer who will support the implementation, administration, and troubleshooting of Microsoft-based solutions and infrastructure. This opportunity is ideal for an IT professional who wants hands‑on exposure to Microsoft 365, Office 365, Active Directory, Windows Server, networking, and enterprise solution implementation.

What You'll Do

• Support the implementation and ongoing support of software solutions involving Microsoft technologies, Office 365, and Microsoft 365.

• Perform basic server administration and monitoring.

• Manage user accounts, permissions, and access through Active Directory.

• Assist in maintaining and supporting Microsoft Windows Server environments.

• Troubleshoot endpoint and infrastructure‑related issues.

• Perform basic log checking, troubleshooting, and issue analysis.

• Support network‑related troubleshooting involving DNS, DHCP, and TCP/IP.

• Assist with system configuration, deployment, software upgrades, and firmware upgrades.

• Support capacity planning and data center‑related activities.

• Conduct product demonstrations for Microsoft on‑premises, Office 365, and Microsoft 365 solutions.

• Assist in preparing RFP responses and other technical documentation.

• Facilitate and document technical meetings and discussions.

• Document incidents, resolutions, and operational procedures.

• Participate in a 24x7 on‑call support rotation when required.

What We're Looking For

• Graduate of a four‑year IT or technology‑related course, such as:

  • BS Information Technology

  • BS Computer Engineering

  • BS Computer Science

  • BS Information Systems

  • Other related technical programs

• Foundational knowledge of Windows Server administration and monitoring.

• Familiarity with Active Directory, including user accounts, permissions, and access management.

• Basic understanding of DNS, DHCP, and TCP/IP troubleshooting.

• Familiarity with endpoint and infrastructure support.

• Ability to follow structured implementation plans and technical documentation.

• Comfortable documenting incidents, resolutions, configurations, and operational procedures.

What Will Help You Succeed

We're looking for someone who is:

• Persistent and demonstrates integrity.

• Collaborative and patient.

• A self‑starter with a growth mindset.

• A critical thinker with strong attention to detail.

• Comfortable working independently and as part of a team.

• Innovative and resourceful.

Why This Role?

This is a strong opportunity to build practical experience across Microsoft enterprise technologies, Microsoft 365, Windows Server, Active Directory, infrastructure support, networking, deployment, and solution implementation while working on real‑world business technology requirements.

Ready to grow your career in Microsoft technologies?