Technical Support - Start ASAP

iOPEX Technologies; Taguig; On-site; PHP 30,000 - 40,000; Full time

Job summary

A leading company in technical support is hiring a Technical Support Specialist in BGC, Taguig. The candidate will provide top-notch support to customers, collaborating with a team to solve issues effectively while working onsite with a shifting schedule. Join a dynamic team dedicated to delivering best-in-class solutions.

Qualifications

• At least 1 year of technical support experience required.
• Ability to work onsite during night/shifting schedule.

Responsibilities

• Provide technical support and issue resolution via email or remote sessions.
• Collaborate with peers and internal tools to deliver effective solutions.
• Reproduce issues in-house and respond to customers promptly.

Skills

Excellent communication skills

Technical support experience

Job description

JOIN OUR Technical Support Specialist team NOW!

Requirements:

• Should have at least 1 year of Technical support experience

• Excellent communication skills

• Must be willing to work onsite on a night/shifting schedule in BGC, Taguig

Job Description:

• Provide technical support and issue resolution to our customers through ongoing issue triaging via email or remote web session

• Collaborate with peers, mentors, our knowledge base, community forums and other internal tools, to provide the most effective, world-class solutions to our customers

• Reproduce issues in-house and respond to customers in a timely manner

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)

• Work set up: Onsite

• Schedule: Shifting

• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

Interested? Here are ways to reach us:

• Please make sure to complete this application form: https://forms.gle/XGMaZyXb7gjySzLw7

• Send a message to 09178563325 (JAMIE)

  our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig