Technical Support & Maintenance Specialist

Qualpest Control Solutions; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading service provider in Cebu City is seeking a skilled technical support professional to provide maintenance and troubleshooting for various systems. The ideal candidate has a high school diploma (Associate's preferred) and relevant experience in IT or electronics. Strong problem-solving, communication skills, and the ability to work independently are essential. Join a team dedicated to improving processes and service quality.

Qualifications

• Proven experience in the relevant technical field (e.g., IT, electronics, machinery).
• Relevant certifications (e.g., CompTIA, ASE) may be required based on the field.
• Basic knowledge of safety protocols and procedures.

Responsibilities

• Provide technical support and maintenance for equipment or systems.
• Troubleshoot and diagnose issues in machines or software.
• Install, configure, and repair equipment as needed.
• Ensure proper functioning of systems and perform regular checks.
• Keep detailed records of service calls, repairs, and maintenance.
• Collaborate with team members to improve processes and reduce downtime.

Skills

Problem-solving skills

Customer service skills

Attention to detail

Ability to work independently

Teamwork

Education

High school diploma or equivalent

Associate's degree (preferred)

Tools

IT troubleshooting tools

Electronics repair tools

Job description

A leading service provider in Cebu City is seeking a skilled technical support professional to provide maintenance and troubleshooting for various systems. The ideal candidate has a high school diploma (Associate's preferred) and relevant experience in IT or electronics. Strong problem-solving, communication skills, and the ability to work independently are essential. Join a team dedicated to improving processes and service quality.