Technical Sales Support & Product Trainer

Metacom Careers

Quezon City

On-site

PHP 279,000 - 390,600

Full time

14 days+

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Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Professional Development

Job summary

Metacom Careers in Quezon City is seeking an on-site Technical Support and Sales Support Associate with no prior experience required. The role focuses on assisting customers with product features and collaborating with the sales team to provide suitable solutions.

You will assist in preparing and delivering technical presentations, conduct product training for clients, and document interactions for improvement.

Qualifications

Educational Qualifications: Bachelor’s degree in a relevant field such as Business, Engineering, or Information Technology.
Experience Level: 0–2 years of experience in a technical support or sales support role.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Basic technical knowledge of company products.
Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
Qualities and Traits: Ability to work collaboratively in a team environment.

Responsibilities

Provide technical support and assistance to customers regarding product features and functionality.
Collaborate with sales teams to understand customer needs and provide suitable solutions.
Assist in the preparation and delivery of technical presentations and proposals.
Conduct product training sessions for clients to ensure proper usage and benefits.
Document customer interactions and feedback for continuous improvement.