Technical Project Manager(A247654) Makati, Philippines | Solution Consultant & Customer Success | 4 weeks ago →

AI Rudder Pte Ltd; Makati; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

AI Rudder Pte Ltd in Manila is seeking a Senior Technical Project Manager to own AI project delivery from planning through launch. You will coordinate cross-functional teams and serve as the main technical contact for customers, translating business needs into actionable plans.

You will oversee timelines, risks, and milestones, run PoC/PoV/UAT, and drive go-live and post-launch support while collecting feedback to improve products. Excellent communication and problem-solving are essential.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• At least 5 years in Technical Project Management and AI delivery.
• Experience managing software/AI projects with multiple teams.
• Strong understanding of AI products, SaaS, APIs, system integrations and cloud tech.
• Proficient in Agile or Scrum project management.

Responsibilities

• Lead end-to-end AI projects from planning to launch.
• Act as main technical contact between customers and internal teams.
• Manage timelines, scope, milestones, risks, and customer expectations.
• Meet with customers to understand business and technical requirements.
• Translate requirements into clear project and implementation plans.
• Coordinate PoC, PoV, UAT, go-live and post-launch support.
• Collaborate with cross-functional teams to keep projects on schedule.
• Collect feedback and work with Product/Engineering to improve the product.
• Provide technical guidance on AI workflows, architecture, APIs, and deployments.
• Prepare status reports for management and customers.
• Identify risks early and develop mitigation plans.
• Support customer meetings with demos and solution discussions.

Skills

Technical Project Management

AI Solution Delivery

Software Implementation

Solution Consulting

Agile / Scrum

English Communication

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

APIs

System Integrations

Cloud Technologies

Job description

Manage AI projects from start to finish, including planning, testing, deployment, and launch.

Be the main technical contact between customers and internal teams.

Manage project timelines, scope, milestones, risks, issues, and customer expectations.

Meet with customers to understand their business and technical requirements.

Turn customer requirements into clear project and implementation plans.

Coordinate Proof of Concept (PoC), Proof of Value (PoV), User Acceptance Testing (UAT), go-live, and post-launch support.

Work with different teams to solve problems and keep projects on schedule.

Collect customer feedback and work with Product and Engineering teams to improve the product. Provide technical support and guidance on: AI workflows, System architecture, API integrations, Software integrations, Deployment plans

Monitor project progress and prepare status reports for management and customers.

Identify project risks early and create plans to manage them.

Support customer meetings through presentations, product demonstrations, workshops, and solution discussions.

Requirements

Qualifications

A Bachelor’s degree in Computer Science, IT, Engineering, or a related field.

At least 5 years of experience in: Technical Project Management, AI Solution Delivery, Software Implementation, Solution Consulting

Experience managing software or AI projects with multiple teams and stakeholders.

Good understanding of: AI products, SaaS, APIs, System integrations ,Cloud technologies Knowledge of Agile or Scrum project management.

Strong communication, presentation, and stakeholder management skills.

Good problem-solving and risk-management skills.

Good professional English.

About AI Rudder

AI Rudder is an AI product company transforming how business communicate to their customers.

We launched in 2019 with one of the world’s first enterprise-grade AI voice agents: built to hold real, intelligent conversations, not just play back scripts. Today, we serve over 500 enterprises across 20+ countries, processing 50 million calls every day and having delivered more than 8 billion calls to date. Our customers range from fast-growing startups to large enterprises.

When AI talks to people, it has to feel human. That’s what we build.

How We Work

AI-first: AI isn’t a tool we reach for. It’s the default we start from. Every team, every workflow: AI-first.

Global Collaboration: We operate globally and work as one team. Distance is a logistics problem, not a cultural one. We build the habits that make distributed teams actually work

Communication Principle: Simple, Trust, Transparent. We remove unnecessary complexity so people can focus on what matters most.

What We Offer

• Learning & Development: Continuous learning through real projects, knowledge sharing session, mentorship, and cross-functional collaboration.
• Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.
• Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.
• Meaningful Impact: Build AI solutions that create real value for businesses around the world.
• Ownership & Autonomy: Freedom to take initiative and drive outcomes.
• Team Engagement: Team Building, Local & Global Gatherings & Local Events Celebration

AI Rudder is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.