Technical Consultant

Thales; Makati; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Thales is seeking a Technical Consultant in the Philippines to provide consultancy and technical advice to customers. You will define card product specifications from customer requirements and drive project progress while coordinating with internal teams and external partners.

The role involves acting as the main technical interface and supporting solutions delivery across multiple accounts. You will work closely with sales and marketing as a business partner to achieve objectives and ensure

Qualifications

• Bachelor or Master degree in Computer Science, Electronics, or Engineering.
• PMP or related project-management certification preferred.
• Experience in Smartcard, Embedded Software, Telecom, or Banking is a plus.
• Knowledge of EMV specs is advantageous.
• Strong verbal and written communication; customer- and business-oriented.

Responsibilities

• Provide pre-Sales support and analyze customer requests related to Cards and Solutions.
• Understand customer technical organization and translate needs into Thales internal specs.
• Collaborate with sales and marketing as business partners to achieve targets.
• Define Requirements Specifications for assigned accounts.
• Serve as technical interface for customers and potentially manage card product projects or implementations.

Skills

Verbal communication

Written communication

Customer oriented

Business minded

Organized

Rigorous

Autonomous

Teamwork

Education

Master or Bachelor in Computer Science/Electronics/Engineering

Job description

Location: Maynila, Philippines

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we're driven by a mission to build a future we can all trust.

In the Philippines, Thales has been a trusted partner for over 20 years, supporting key customers across civil aviation, defence, and digital identity and security sectors. From banking and telecommunications to government services, Thales continues to provide solutions in technological advancements that bolster national security and enhance local defence capabilities.

Description

The Technical Consultant provides consultancy and technical advice to the Customers.

He/She defines and delivers card product specification based on Customer requirements. And he/she will need to drive the overall project progress and to manage internal/external Customers.

Position within Organisation

Technical Consultant is the major technical bridge with customer to understand the customer requirement, then convert it into Thales internal specification which will be provided to technical team for further development or the production team for the production and delivery.

Technical Consultant will also work very close with sales and marketing team as the business partners for the business achievements.

Missions and Responsibilities

As a Technical Consultant, you are accountable for:

• Provide pre-Sales support, as a complement to the Sales process, including the analysis of the customer requests, in terms of Cards and Solutions
• Understand the customer technical organization
• Provide Thales CDI with market knowledge and competition
• Act actively to understand the Customer's technical needs and to identify the possible solutions, based on Thales CDI current product map.
• Inside the context of his accounts management, the TC is in charge to define the Requirements Specifications for the Customers assigned to him/her
• May be the technical interface for the Customers
• May be in charge of the project management for the card product or FPER(Full Perso)
• May be in charge of the project implementation of solutions (D1 Physical, D1 Digital etc.)

Qualifications

• Master or Bachelor degree in Computer Science/Electronics/Engineering
• Experience on project management is a strong plus, PMP or related certification is preferred
• Experience in a relevant field (preferably Smartcard, Embedded Software or Services provider background, Telecom or banking industry area) or equivalent experience within Thales
• The knowledge on smart card related is a strong plus
• Understand EMV spec or related specs is preferredGood verbal and written communication skills
• Customer and business oriented
• Organized, rigorous and autonomous
• Work under pressure and meet deadlines
• Be tenacious in problem solving
• Good teamwork and interpersonal skills
• Be prepared to invest whatever effort is required to get the job done

At Thales, we're committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you'll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference - for a safer, greener, and more inclusive world.