Technical Admin Support | WFO | Skytech

Cloudstaff Philippines Inc.; Mabalacat; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Career advancement

Company laptop

Fiber internet

Free coffee

Meals and beer Fridays

VIP lounge

Wellness program

Job summary

Cloudstaff Philippines Inc. is hiring for a Procurement/Operations Support role that assists the technical team in sourcing products from UK-based suppliers and manages day-to-day tasks.

You will interact with suppliers by phone and email, perform engineering-related calculations, and input data into internal systems and Excel sheets. A proactive, flexible mindset with good English is essential.

Qualifications

• 2-3 years of experience
• With customer service type skills and pump related
• Happy, good on the phone, great at multi-tasking and eager to learn.

Responsibilities

• Use internal systems such as Hubspot (no experience required).
• Talk with suppliers over the phone / emails for pricing from part numbers.
• Perform engineering calculations (friction loss, pipe velocity, densities) with full training.
• Input and verify data across Excel spreadsheets (e.g., add items to OrderWise).
• Communicate with UK-based and overseas suppliers via email/phone.
• Assist other team members and departments with technical queries.
• Assist with specifying pumps from details (flow, head, pipe details).
• Role is varied; flexible and proactive approach required.
• Sign NDA before system access.

Skills

Time management

Communication

Problem solving

Flexibility

Attention to detail

Tools

Hubspot

Excel

OrderWise

Job description

Job Description

Purpose

Assist the technical team in sourcing products either specified yourself or from a given part number / description from a list of UK-based suppliers - as well as other day to day tasks.

Key Qualities:

• Time management – 4x Ds
• Great communication with colleagues
• Problem solving mindset
• Flexibility
• Creativity and innovation
• Integrity
• Fact and data driven
• Technologically tidy
• Accountability
• AP Company Values
• Project Orientated
• Commercially aware
• Excellent spoken and written English

Day to day activities:

• Using internal systems such as Hubspot (no experience with Hubspot necessary)
• Talking with suppliers over the phone / sending emails for pricing from part numbers
• Engineering calculations such as friction loss, pipe velocity and densities (full training given if required)
• Data input + verification to a variety of Excel spreadsheets (example, product details to add an item to OrderWise [AP Order software])
• Communication with UK based and overseas suppliers via email / telephone
• Assisting other team members
• Advising other departments within the company relating to technical questions
• Specifying pumps from details given. i.e. Flow rate, head, and pipe details given – friction loss calculation and pump selection to be performed. Specification of pipe diameters will sometimes be required.
• Technical admin is a varied role and tasks can differ day to day. Flexibility will be required in the role with an open minded approach.
• Due to commercially sensitive information that will need to be known to carry out this role, an NDA is required to be signed before access to systems is made available.

Qualifications and Requirements

• 2- 3 years of experience
• With customer service type skills and pump related
• Happy, good on the phone, great at multi-tasking and eager to learn.

Perks and Benefits

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc
• Cloudstaff : Build Your Career, Anywhere
• Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
• Why Cloudstaff is the #1 Workplace?
• Award-winning Culture : We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You : We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual : We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.