Tech Operations & Client Services Coordinator

ACCA Careers; Metro Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

Northern Trust in Manila is seeking a detail-oriented professional to support client accounting and related operations. The role focuses on maintaining accuracy and timeliness of procedures and serving as a knowledgeable resource for clients and team members.

The ideal candidate has deep client accounting knowledge and is highly adaptable to change, working within a collaborative global wealth management environment.

Qualifications

• Excellent oral and written communication skills are required.
• In-depth Client Accounting/Industry Knowledge is required.
• Highly flexible and adaptable to change.

Responsibilities

• Ensures that team/divisions' goals for accuracy and timeliness are maintained
• Ensures that core procedures and client-specific procedures are followed on a daily and monthly basis
• Identifies trends, concerns and root causes of departmental issues and errors
• Serves as a resource to clients, partners, and team members for clarity, understanding, and information regarding the relationships handled by the team
• Develops process improvements or creating projects that benefit division/department initiatives
• Carries out complex activities with significant financial, client, and/or internal business impact
• Able to serve as a key subject matter expert and mentor to other more junior level employees
• May manage daily operational activities and supervise day-to-day work of junior level employees (but not a formal management role)
• More technically sound in area of expertise and has broader knowledge of other areas
• Delivers a work product that requires less revision

Skills

Oral and written communication

Client accounting knowledge

Flexibility and adaptability

Job description

Northern Trust in Manila is seeking a detail-oriented professional to support client accounting and related operations. The role focuses on maintaining accuracy and timeliness of procedures and serving as a knowledgeable resource for clients and team members.

The ideal candidate has deep client accounting knowledge and is highly adaptable to change, working within a collaborative global wealth management environment.