Tech Coordinator: Client Accounting & Operations Mentor

Northern Trust Corp; Manila, Hinoba-an; On-site; PHP 600,000 - 900,000; Full time

Job summary

Northern Trust Manila office, a global leader in wealth management and banking services, offers a dynamic hub with diverse capabilities and over 1,200 professionals. This role emphasizes client accounting expertise, precise operations, and mentoring junior staff to maintain accuracy and timeliness.

The position requires excellent communication, adaptability to change, and the ability to drive process improvements within a supportive, inclusive culture.

Qualifications

• Excellent oral and written communication skills are required.
• In-depth Client Accounting/Industry Knowledge is required.
• Highly flexible and adaptable to change.

Responsibilities

• Ensures that team/divisions’ goals for accuracy and timeliness are maintained.
• Ensures that core procedures and client-specific procedures are followed on a daily and monthly basis.
• Identifies trends, concerns and root causes of departmental issues and errors.
• Serves as a resource to clients, partners, and team members for clarity, understanding, and information regarding the relationships handled by the team.
• Develops process improvements or creating projects that benefit division/department initiatives.
• Carries out complex activities with significant financial, client, and/or internal business impact.
• Able to serve as a key subject matter expert and mentor to other more junior level employees.
• May manage daily operational activities and supervise day-to-day work of junior level employees (but not a formal management role).
• More technically sound in area of expertise and has broader knowledge of other areas.
• Delivers a work product that requires less revision.

Skills

Communication skills

Client accounting knowledge

Adaptability

Job description

Northern Trust Manila office, a global leader in wealth management and banking services, offers a dynamic hub with diverse capabilities and over 1,200 professionals. This role emphasizes client accounting expertise, precise operations, and mentoring junior staff to maintain accuracy and timeliness.

The position requires excellent communication, adaptability to change, and the ability to drive process improvements within a supportive, inclusive culture.