Tech Delivery Subject Matter Expert

Accenture; Cebu City; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

Accenture is seeking a Tech Delivery SME to drive innovative practices within delivery engagements and apply deep expertise to enhance project outcomes. You will work directly with clients in a trusted advisor role to understand needs, shape strategies, and translate them into actionable delivery plans.

This role requires strong client relationship management, program/project management skills, and a focus on process improvements across multi-team delivery efforts.

Qualifications

• Experience building and maintaining client relationships.
• Ability to translate client requirements into delivery strategies.
• Proven track record managing complex delivery engagements with focus on quality.

Responsibilities

• Lead and collaborate with teams to deliver outcomes.
• Engage with clients to gather requirements and shape strategy.
• Mentor team members and drive continuous delivery improvements.
• Coordinate across multiple teams to ensure alignment and timely delivery.
• Facilitate stakeholders’ communication to support successful outcomes.

Skills

Client Relationship Management

Program Project Management

Process Improvements

Platform Partner Ecosystem Enablement

Trusted advisor relationships

Requirements analysis

Job description

Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes.

Summary: As a Tech Delivery Subject Matter Expert, a typical day involves driving innovative practices within delivery engagements and applying deep expertise to enhance project outcomes. This role includes collaborating closely with clients to understand their needs and shaping strategies that align with both client and organizational goals. The position requires active engagement in bringing emerging ideas to fruition, fostering trusted advisor relationships, and continuously contributing to the advancement of delivery excellence and marketplace reputation.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate effective communication and coordination among diverse stakeholders to ensure alignment and successful delivery.
• Mentor and support team members to foster professional growth and enhance team capabilities.
• Drive continuous improvement initiatives to optimize delivery processes and outcomes.

Professional & Technical Skills

• Required Skill: Proficiency in Client Relationship Management.
• Additional Must To Have Skills: Proficiency in Program Project Management, Process Improvements, Platform Partner Ecosystem Enablement.
• Strong ability to build and maintain trusted advisor relationships with clients.
• Excellent skills in analyzing client requirements and translating them into actionable delivery strategies.
• Proficient in managing complex delivery engagements with a focus on innovation and quality.
• Demonstrated capability in collaborating across multiple teams to drive cohesive solutions.

Additional Information

• The candidate should have minimum 5 years of experience in Client Relationship Management.
• This position is based at our Manila office. Minimum 5 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.