Team Manager (Insurance)

Private Advertiser; Taguig; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Private Advertiser is seeking a Team Manager for Disability and Life Insurance to lead a high-performing inbound contact center team in Taguig. The role requires strategic oversight, people leadership, and data-driven improvements to service levels and quality.

The successful candidate will demonstrate at least 3 years in team management within the insurance sector, strong communication, analytics, and MS Office proficiency, with a flexible onsite schedule.

Qualifications

• 3+ years of experience as a Team Manager.
• 3+ years of experience in Disability or Life Insurance.
• 3+ years of experience in an Inbound Contact Center.
• Strong ability to interpret data, identify trends and drive improvements.

Skills

Team management

Insurance domain

Inbound contact center

Analytical skills

Leadership

Time management

Communication

MS Office

Education

Bachelor's degree

Tools

MS Office

Job description

Team Manager – Disability/Life Insurance

Location: Taguig
Work Arrangement: Onsite
Schedule: Flexible schedule
Hiring Priority: Critical | ASAP

Job Qualifications

• Bachelor's Degree in any course (preferred but not required)
• At least 3 years of experience as a Team Manager (Required)
• At least 3 years of experience in Disability or Life Insurance (Required)
• At least 3 years of experience in an Inbound Contact Center (Required)
• Strong analytical skills with the ability to interpret data, identify trends, and drive improvements
• Demonstrated leadership skills in team management and problem resolution
• Excellent time management and multitasking abilities
• Strong verbal and written communication skills in a professional setting
• Proficiency in MS Office applications

Work Requirements

• Must be willing to work onsite in Taguig
• Must be willing to work on a flexible schedule

ASAP – Critical Hiring