Team Manager

London Stock Exchange Group; Philippines; Hybrid; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid working model

Employee benefits

Diversity and inclusion

Job summary

London Stock Exchange Group in the Philippines seeks a Team Leader for Content Analysts to manage a team updating data from financial reports, ensuring high quality and fast turnaround, and overseeing day-to-day scheduling and training.

The role includes conducting reviews, supporting hiring, coaching staff, and driving productivity and quality targets while coordinating with global data teams to align on standards and processes.

Qualifications

• Experience in people management or leading non-direct reports.
• Strong communication and organizational skills.
• Ability to manage change and drive process improvements.

Responsibilities

• Motivate, support, and develop staff to adapt to changing business needs.
• Lead team to meet quality standards and improve productivity.
• Conduct training, onboarding, and quarterly/annual performance reviews.
• Manage scheduling, duties, and escalation handling per company policy.
• Apply Six Sigma approaches to reduce costs and waste.
• Collaborate with global data teams and communicate updates clearly.

Skills

People management

Coaching

Staff training

Stakeholder mgmt

Six Sigma

AI adoption

Job description

The Team leader’s core job is to manage a team of Content Analysts who updates the data from financial reports. The Team leaderassistsday-to-day management of the teams and the schedule, ensuring all updates are completed witha very highlevel of quality and a fast turnaround time. The role requires all front-line management duties for their direct reports, including holding ongoing training as needed, conducting quarterly and annual reviews,determiningannual raises and bonuses, and communicating with Human Resources and higher-level management on personnel issues. The team leader will also play a keyroleinterviewing, hiring, and trainingnew staff. Responsible for coaching,training, anddevelopstaff within their group, including providing direct feedback on performance. The Team leaderis responsible forachieving or exceeding service, productivity, and quality targets for their group.

Role Responsibilities:

• Motivate, support, and develop staff to enhance andmaintainthe ability to adapt to the changing requirements of a continuously evolving business environment.
• Inspire team to meet customer requirements and improve quality standards by settinghigh standards.
• Advisetheteam of matters which affect them and their ability to perform in their job.
• Train to ensure that there isan appropriate levelof product, customer, and systems development awareness to help understand the broad picture and make good decisions.
• Maintain a stable operational environment and clear allocation of duties withinownteam.
• Prioritize regular operational activities andadviseleaders of potential difficulties.
• Use Six Sigma processes within the team to collate statistical information to help operational management of issues, improvequalityand reduce costs/waste.
• Communicate effectively with other data personnel globally, always sharing knowledge and adopting bestpractice.
• Championing AI adoption, monitoring utilization, and measuring business impact through productivity, quality, and efficiency gains.
• Lead team and ensure all escalation/issues are handled appropriately and according to company policy.
• Drive the Content Incentive Plan effectively within the team and communicate on an ongoing basis to staff around the performance of the team.
• Communicate clearly on Pay for Performance culture and principles and the linkage to Rewards.

Qualifications and Experience Required:

• People management experience or experience in non-direct people management activities
• Understanding of staffing issues and concepts of human resources, finance policies and processes
• Experience with conflict resolution and disciplinary methods
• Enthusiasm and drive
• Consistent track record of problem-solving skills
• Strong organization, time management, and prioritization skills
• Ability to manage change and challenge existing processes
• Strong customer focus
• Effective written and oral communication skills
• Strong stakeholder management skills
• Keen attention to detail, foresight, and critical thinking
• Ensure a clear and concise communication process by fully understanding the group strategies & other key information and effectively conveying it to others

LSEG is committed to encouraging a diverse, equitable, an inclusive work environment, ensuring equal opportunities for all employees, regardless of their background. We offer great employee benefits to make sure everyone performs to the best of their abilities. We offer a hybrid working model.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

• We offer great employee benefits to make sure everyone performs to the best of their abilities.
• We offer a hybrid working model.
• We offer a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions.

Explore our divisions. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific.

Find out more. Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.