Team Manager

Acquire Intelligence; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Acquire BPO, a global outsourcer, is hiring a Team Manager to lead the Accounts Payable operations. You will act as subject matter expert for AP processes, drive escalation resolution, and mentor staff to prioritize tasks while pushing continuous improvements.

The role requires multinational experience, D365 proficiency, and strong process-improvement abilities, with a focus on timely payments and audit support. Join a collaborative, growth-oriented environment.

Qualifications

• Tertiary qualification in Accounting.
• D365 Experience Preferred.
• Process migration or transition experience.
• AP End to End Experience.
• Multinational Experience.
• Performance management (including coaching).
• Escalation handling (Issue resolution).
• BPO/Shared service Experience.
• Excel Skills.
• Process Improvement.
• Experience working with Australian company financials is preferred but not essential.
• High degree of computer proficiency utilizing Microsoft Office applications.

Responsibilities

• Subject matter expert for all account payable processes.
• Escalation and Issue resolution.
• Provide leadership to staff around prioritization of tasks and responsibilities while also driving process improvements.
• Actively participate and provide input to organizational objectives and projects which impact the AP function.
• Develop and maintain system documentation for all AP functions.
• Oversees reports regarding cash flow; ensures correct payments are made in a timely manner.
• Reconciles accounts payable total and general ledger with other applicable records (e.g., subsidiary vendors ledger).
• Ensure execution of responsibilities aligns with established month end close deadlines.
• Assist with both internal and external audit.
• Ensure that PEAMs are served to all staff.
• Develop, drive and report on team KPIs.
• Coordinate with all departments within the company to meet campaign needs.
• Facilitate performance reviews, development plans, and coaching sessions for all team members.

Skills

Accounting knowledge

AP end-to-end

Multinational experience

Performance management

Escalation handling

BPO/Shared services

Process improvement

Australian financials experience

Office software proficiency

Education

Tertiary qualification in Accounting

Tools

Microsoft Excel

D365

Job description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Acquire BPO is an award-winning business process outsource provider, servicing some of the world’s largest brands by operating contact centers and back-office services from offshore, nearshore, and onshore locations globally, including Australia, the Dominican Republic, the Philippines, and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?

Come for a career, stay for the fun!

• Enjoy 14 months of pay*
• HMO coverage for you and your family
• Yearly Kick-Off Parties with major giveaways (like the car in 2023)
• Get recognized through our ‘Value Awards’
• Grow your career – yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

A Glimpse into Your New Role

As a Team Manager, you will lead your team to success. A typical day could include:

• Subject matter expert for all account payable processes.
• Escalation and Issue resolution
• Provide leadership to staff around prioritization of tasks and responsibilities while also driving process improvements.
• Actively participate and provide input to organizational objectives and projects which impact the AP function
• Develop and maintain system documentation for all AP functions.
• Oversees reports regarding cash flow; ensures correct payments are made in a timely manner.
• Reconciles accounts payable total and general ledger with other applicable records (e.g., subsidiary vendors ledger).
• Ensure execution of responsibilities aligns with established month end close deadlines
• Assist with both internal and external audit
• Ensure that PEAMs are served to all staff.
• Develop, drive and report on team KPIs
• Coordinate with all departments within the company to meet campaign needs.
• Facilitate performance reviews, development plans, and coaching sessions for all team members.

What You’ll Bring

Required Skills & Competencies

Tertiary qualification in Accounting

D365 Experience Preferred

Process migration or transition experience

AP End to End Experience

Multinational Experience

Performance management (including coaching)

Escalation handling (Issue resolution)

BPO/Shared service Experience

Excel Skills

Process Improvement

Experience working with Australian company financials is preferred but not essential

High degree of computer proficiency utilizing Microsoft Office applications.

With a diverse global team working together, we proudly embrace and live by these shared values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each other.