Team Manager

Aon Insurance and Reinsurance Brokers Philippines, Inc; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Global Wellbeing Days

Flexible working options

Smart Working

Job summary

Aon is seeking a Team Manager to lead a team of Executive Assistants supporting APAC leaders in the Makati region. You will drive performance, manage workloads, and evolve the operating model while partnering with regional teams to ensure consistent service excellence.

You will serve as a trusted partner to senior leaders, manage calendars across multiple time zones, and coordinate leadership meetings, travel, and expense management. Strong English and people leadership are essential.

Qualifications

• Proven experience in leading teams and setting performance expectations.
• Strong business English proficiency (written and verbal).
• Demonstrated people management or team coordination experience.
• Ability to manage calendars, travel, and regional coordination across time zones.

Responsibilities

• Lead, coach, and develop a team of Executive Assistants supporting APAC leaders.
• Set clear performance expectations and drive accountability across the team.
• Manage capacity and workload allocation to align with business priorities.
• Support evolution of the EA operating model and drive process improvements.
• Lead change initiatives aligned to transformation programs and regional goals.
• Coordinate with Operations Manager and other Team Managers for aligned execution.
• Provide proactive, anticipatory support to senior leaders and manage complex calendars across time zones.
• Prepare materials for governance forums and manage meeting logistics.
• Draft and manage communications, presentations, and reports for leaders.

Skills

People management

Stakeholder management

Organizational skills

Time management

Change management

Cross-functional collaboration

Business English

Tools

Microsoft Office

Job description

Team Manager

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Team Leadership & Operations

• Lead, coach, and develop a team of Executive Assistants supporting APAC leaders
• Set clear performance expectations, monitor delivery standards, and drive accountability
• Manage capacity and workload allocation across the team, ensuring effective support for business priorities
• Support the ongoing evolution of the EA operating model, including process improvement and standardization
• Lead and embed change initiatives aligned to Project Atlas and broader transformation goals
• Partner closely with Operations Manager and other Team Managers to ensure alignment and consistency across regions

Executive Support for APAC Leaders

• Act as a trusted partner to senior leaders, providing proactive and anticipatory support
• Manage complex calendars across multiple time zones, ensuring prioritization of critical business activities
• Coordinate leadership meetings and governance forums, including agenda management, materials preparation, and follow-ups
• Support high-impact engagements with internal stakeholders, clients, and external partners
• Plan and manage regional and international travel, ensuring seamless execution
• Oversee timely and accurate expense management

Communication & Business Support

• Draft, review, and manage communications on behalf of leaders, ensuring clarity and alignment with business messaging
• Prepare high-quality presentations, reports, and documents aligned with Aon brand standards
• Support business activities such as meeting preparation, action tracking, and light analysis where required
• Maintain strong coordination across functions and geographies to enable smooth execution of leadership priorities

Operational Excellence & Continuous Improvement

• Find opportunities to enhance efficiency, streamline processes, and improve the EA experience
• Drive best practices across the team, including tools, templates, and ways of working
• Ensure high standards of confidentiality, accuracy, and professionalism in all outputs

How this opportunity is different

We are looking for a dedicated individual to join us as a Team Manager. As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

This role combines people leadership, operational oversight, and hands‑on executive support, requiring strong partner management, regional coordination, and the ability to drive consistency and excellence in the EA service model.

Skills and experience that will lead to success

• Proven experience (3-5 years) supporting senior leaders in a regional or global environment
• Strong business English proficiency (written and verbal)
• Demonstrated people management or team coordination experience
• Strong stakeholder management skills, with confidence working across seniority levels
• Excellent organizational, prioritization, and time management skills in a fast‑paced environment
• Advanced proficiency in Microsoft Office (Outlook, PowerPoint, Excel, Word)
• High level of discretion, integrity, and professionalism
• Ability to lead through ambiguity and change, with a proactive and solution‑oriented mindset
• Strong collaboration skills, with the ability to work across teams and geographies

How we support our colleagues

• In addition to our comprehensive benefits package, we encourage a diverse workforce.
• Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.
• Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.
• We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it.
• We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.