Team Leader for ITECH- MARKET MARKET

GameOne PH; Makati; On-site; PHP 240,000 - 300,000; Full time

Job summary

A leading tech retail company in Metro Manila is seeking a results-driven Store Team Leader to manage daily store operations and oversee a team of associates. The ideal candidate should have a Bachelor’s Degree, previous experience in retail management, and exceptional communication skills. You will play a crucial role in driving sales and ensuring customer satisfaction. This position offers a dynamic work environment with growth opportunities.

Qualifications

• Previous experience in retail management, ideally handling IT products.
• Proven leadership experience in a supervisory or team leader role.
• Knowledgeable in basic troubleshooting of laptops and mobile phones.
• Strong communication and interpersonal skills.
• Analytical mindset with the ability to interpret sales and inventory data.
• Proficient in Microsoft Office and retail management systems.
• Excellent customer service orientation.
• Knowledgeable in basic troubleshooting of laptops, mobile phones, or other IT-related products.

Responsibilities

• Oversee daily store operations and manage a team of associates.
• Deliver outstanding customer experiences and resolve customer concerns.
• Monitor inventory levels and stock movement.
• Train, guide, and motivate team members to maintain store performance.
• Analyze sales data and implement strategies to improve performance.
• Oversee cashiering procedures and ensure accurate reporting.
• Coordinate with Area Managers and support teams to align with company objectives.
• Maintain cleanliness, organization, and safety within the store premises.

Skills

Leadership

Communication

Analytical Skills

Customer Service

Retail management systems

Customer service orientation

Troubleshooting IT products

Leadership experience

Education

Bachelor’s Degree in IT, Business, or related courses

Tools

Microsoft Office

Retail management systems

Job description

WE’RE HIRING | STORE TEAM LEADER

Location: iTech – Market! Market! Taguig City

Are you a results-driven leader with a passion for tech and retail? Join our growing team atiTech Market! Market!as aStore Team Leader!

As a Store Team Leader, you will be responsible for overseeing daily store operations, managing a team of associates, and delivering outstanding customer experiences. You will play a critical role in driving sales, managing inventory, and ensuring the store runs efficiently and professionally.

• Supervise and lead store staff to achieve daily sales and service goals
• Ensure excellent customer service and resolve customer concerns professionally
• Monitor and manage inventory levels, stock movement, and display standards
• Train, guide, and motivate team members to maintain store performance
• Analyze sales data and implement strategies to improve performance
• Oversee cashiering procedures and ensure accurate reporting
• Coordinate with Area Managers and support teams to align with company objectives
• Maintain cleanliness, organization, and safety within the store premises

• Bachelor’s Degree in IT, Business, or related courses
• Previous experience in retail management, ideally handling IT products
• Proven leadership experience in a supervisory or team leader role
• Strong communication and interpersonal skills
• Analytical mindset with the ability to interpret sales and inventory data
• Proficient in Microsoft Office and retail management systems
• Excellent customer service orientation
• Knowledgeable in basic troubleshooting of laptops, mobile phones, or other IT-related products