Team Leader & Continuous Improvement Coach

Alorica Inc.; Angeles; On-site; PHP 290,000 - 424,000; Full time

Job summary

Alorica Inc. in Angeles, Philippines, seeks a supervisor-ready candidate to lead a team and ensure quality service metrics. The role emphasizes leadership, communication, and analytical skills with a focus on process improvement and compliance.

The ideal applicant has a high school diploma with at least 6 months of team leadership experience and strong proficiency in MS Office, plus excellent interpersonal abilities to guide and motivate staff. On-site work is expected.

Qualifications

• Highschool graduates with at least 6 months experience as a Team Leader.
• Must demonstrate leadership, oral, written, presentation and analytical skills at supervisory level.
• Proficient in Microsoft Office.
• Excellent interpersonal, written, and oral communication skills.
• Ability to multi-task and meet critical deadlines.
• Ability to identify and promote continuous improvement.
• Highschool graduates with at least 6 months Experience as a Team Leader/SME/QA/Product Trainer.
• Less than 3.5 Attendance points

Skills

Team Leadership

Oral Communication

Written Communication

Presentation Skills

Analytical Skills

MS Office

Interpersonal Skills

Multi-tasking

Quality Assurance

Education

High School Diploma

Job description

Alorica Inc. in Angeles, Philippines, seeks a supervisor-ready candidate to lead a team and ensure quality service metrics. The role emphasizes leadership, communication, and analytical skills with a focus on process improvement and compliance.

The ideal applicant has a high school diploma with at least 6 months of team leadership experience and strong proficiency in MS Office, plus excellent interpersonal abilities to guide and motivate staff. On-site work is expected.