Team Leader

BIGHOP CONSULTANCY SERVICES; Pampanga; On-site; PHP 223,000 - 335,000; Full time

Job summary

INBOX in Marilao, Bulacan is seeking a reliable supervisor to lead daily operations and guide a frontline team in sales and customer service. You will monitor attendance, schedules, performance, and ensure proper workflow while coaching staff to meet targets and uphold company standards.

Responsibilities include coordinating with management, reporting on daily results, and addressing customer inquiries with professional care. Weekend or holiday shifts may be required.

Qualifications

• College graduate preferred.
• At least 1 year of supervisory or team leadership experience is an advantage.
• Sales, retail, or customer service experience preferred.
• Good leadership, communication, and interpersonal skills.
• Goal-oriented and able to motivate a team.
• Organized, responsible, and detail-oriented.
• Willing to work on weekends, holidays, or shifting schedules when required.

Responsibilities

• Supervise and guide team members in their daily tasks.
• Monitor attendance, schedules, and overall team performance.
• Assign tasks and ensure proper workflow during operations.
• Assist customers and handle inquiries or concerns professionally.
• Monitor sales performance and help the team achieve targets.
• Provide coaching, training, and feedback to team members.
• Ensure company policies, procedures, and standards are followed.
• Monitor inventory, cash handling, and other operational requirements.
• Prepare and submit daily or regular reports to management.
• Address operational concerns and coordinate with management when needed.
• Perform other duties assigned by the supervisor or management.

Skills

Leadership

Communication

Interpersonal skills

Goal-oriented

Organized

Responsible

Detail-oriented

Weekend availability

Supervisory experience

Customer service

Education

College degree preferred

Job description

COMPANY: INBOX

Location: Marilao, Bulacan

Job Responsibilities:

• Supervise and guide team members in their daily tasks

• Monitor attendance, schedules, and overall team performance

• Assign tasks and ensure proper workflow during operations

• Assist customers and handle inquiries or concerns professionally

• Monitor sales performance and help the team achieve targets

• Provide coaching, training, and feedback to team members

• Ensure company policies, procedures, and standards are followed

• Monitor inventory, cash handling, and other operational requirements

• Prepare and submit daily or regular reports to management

• Address operational concerns and coordinate with management when needed

• Perform other duties assigned by the supervisor or management

Qualifications:

• College graduate preferred

• At least 1 year of supervisory or team leadership experience is an advantage

• Sales, retail, or customer service experience preferred

• Good leadership, communication, and interpersonal skills

• Goal-oriented and able to motivate a team

• Organized, responsible, and detail-oriented

• Willing to work on weekends, holidays, or shifting schedules when required