Talent Aquisition Team Lead & QA

Cognizant; Taguig; Hybrid; PHP 400,000 - 600,000; Full time

Job summary

A leading global technology company in Taguig is looking for a Talent Acquisition Specialist to drive recruitment and HR transformation initiatives. The ideal candidate will manage recruitment processes, lead a team, and engage with stakeholders to improve overall employee experience. Strong experience in HR systems and communication skills are essential for this hybrid role.

Qualifications

• Strong experience in HR and recruitment processes.
• Ability to train and mentor a team.
• Experience in managing HR projects and stakeholder relationships.

Responsibilities

• Manage team of HR Advisors and employees data management.
• Lead day-to-day operations and compliance with SLAs.
• Implement HR initiatives to improve employee experience.
• Oversee HR transformation projects and process standardization.

Skills

Advanced Excel

Bamboo HR

HCM systems

Excellent Communication Skills

Team Management

Tools

Bamboo

Workday

ServiceNow

Job description

Job Summary

The Talent Acquisition Specialist will play a pivotal role in sourcing attracting and hiring top talent for our organization. With a focus on utilizing advanced Excel and Bamboo HR systems the candidate will ensure a seamless recruitment process. This hybrid role requires a strategic thinker who can contribute to the companys growth and innovation especially within the Research and Development domain.

Responsibilities

• Manage a team of Talent Acquisition Recruitment Admin activities and HR Employee Data Management employee HR queries HR Workflow transactions ER related actions Employee data Changes Transfers Exits and Absences
• Strong experience with HCM systems Bamboo Workday and workflow tools ServiceNow
• Domain expertise and ability to train or mentor a team of HR Helpdesk advisors
• Excellent Communication Skills
• Lead and Deliver day to day operations SLA and KPI management Metrics management BOI
• Creating and maintaining SOP and process documentation
• Implementation of HR initiatives to support business through a team of HR Advisors and Specialist with an aim to improve employee experience and overall engagement
• Lead and support the HR transformation projects within SSC Process standardization automation with a goal of consolidating service offerings and best in class employee experience
• Stakeholder Management Setup a governance framework and lead discussions with key stakeholders
• Setup quality framework and governance mechanism to maintain accuracy of data input
• Transition Management Effectively support transition of work within SSC with minimal challenges
• Manage escalations from business and implement measures or controls in place to mitigate impact on delivery operations
• Mentor the team provide training and conduct performance evaluation.
• Monitor team performance and develop reports or dashboard for customer and management.
• Review customer feedback and create an improvement mechanism for seamless operations