System Support/Programmer

Philippines First Insurance Company, Inc.; Pasig; On-site; PHP 600,000 - 800,000; Full time

Job description

• To assist the team leader in preparing time estimates and justification for assigned tasks.

• To encode new Assured record, and monitor submission of complete documents (KYC, ID, etc)

• To provide systems support in Head Office and Branches through email, phone call, and other electronic medium.

• To develop/revise configurable reports.

• To perform data extraction as requested by the system users.

• To resolve and troubleshoot system issues.

• To update the MIS SRF Log and monitor the submitted SR to GeniiSys Mantis.

• In charge of generating weekly and monthly reports, ex. RSA and Bond reports.

• To upload KYC, application forms, ID, corporate documents to Document Management System (DMS)

• To modify the commission rate of an agent in GenIISys based on the approved request.

• To send email on completed SRF for user acceptance and status.

• Coordinates with vendors on system errors.

• Train and assist users in the proper use of the systems.