Internship: System Support

Payrecon Philippines Corp.; Pasig; On-site; PHP 67,000 - 134,000; Full time

Benefits offered by this job

Hands-on experience with real-world systems

Mentorship from experienced professionals

Internship allowance for travel

Job summary

A technology company in the Philippines is seeking a passionate System Support Intern. This role offers hands-on experience in IT support, troubleshooting, and system operations. Interns will assist in providing technical support, monitor systems, and document solutions. Candidates pursuing a degree in IT or related fields are encouraged to apply. The internship includes mentorship from experienced professionals and may lead to full-time employment upon graduation. An internship allowance is included for travel to events.

Qualifications

• Currently in Final Year pursuing a Degree in IT, Computer Science, Information Systems, or related field.
• Strong problem‑solving and analytical skills.
• Good communication skills and willingness to learn.
• Good communication skills and willingness to learn.
• Able to work independently as well as in a team environment.

Responsibilities

• Assist in providing technical support to users, including troubleshooting software and system issues.
• Support the team in monitoring, testing, and maintaining company systems.
• Help document support tickets, solutions, and user guides.
• Work with the development team to identify, replicate, and report system bugs.
• Assist in training users on system features and functions.
• Provide feedback and suggestions to improve support efficiency.

Skills

Problem-solving skills

Analytical skills

Communication skills

Basic understanding of software

Basic understanding of databases

Basic understanding of networking concepts

Education

Degree in IT, Computer Science, Information Systems, or related field

Job description

On-site - Pasig Fresh Graduate/Student Bachelor Internship

Job Description

We are looking for a passionate and eager-to-learn System Support Intern to join our team. In this role, you will gain hands‑on experience in IT support, troubleshooting, and system operations while working closely with our technical team. This internship is a great opportunity to explore the world of cloud‑based business solutions, e‑commerce integration, and accounting systems.

Responsibilities

• Assist in providing technical support to users, including troubleshooting software and system issues
• Support the team in monitoring, testing, and maintaining company systems
• Help document support tickets, solutions, and user guides
• Work with the development team to identify, replicate, and report system bugs
• Assist in training users on system features and functions
• Provide feedback and suggestions to improve support efficiency

Requirements

• Currently in Final Year pursuing a Degree in IT, Computer Science, Information Systems, or related field
• Basic understanding of software, databases, and networking concepts
• Strong problem‑solving and analytical skills
• Good communication skills and willingness to learn
• Able to work independently as well as in a team environment

What We Offer

• Hands‑on experience with real‑world systems and clients
• Mentorship and guidance from experienced professionals
• Exposure to e‑commerce, fintech, and digital business solutions
• Internship allowance provided for travel to events or when weekend attendance is required
• Outstanding interns may be offered full‑time employment upon graduation.

Working Location

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