Support Officer (Home Loan)

BDO Unibank; Mandaluyong; On-site; PHP 400,000 - 560,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Sales Support Officer to ensure timely conversion of approved loans to actual bookings by reviewing documents and coordinating with clients to meet pre-booking loan requirements.

The role requires a Bachelor’s in Marketing or Business, at least 2 years’ experience in home or mortgage loans, and onsite work in Ortigas; you will support the Sales Account Officer and help achieve team targets while upholding service quality.

Qualifications

• Bachelor's Degree in Marketing or Business related course.
• At least 2 years' experience in handling documentation for home or mortgage loans.
• Willing to work onsite in Ortigas.

Responsibilities

• Responsible for the achievement of given target and contributes to the Team’s objectives and targets.
• Responsible for closely monitoring and compliance of post-booking loan deficiencies through proper coordination with the AO concerned and/or clients / referrers / business partners.
• Responsible in assisting the Sales Account Officer in handling client signing of loan documents.

Skills

Leadership qualities

Marketing & sales

Customer-centric

Home Loan knowledge

Education

Bachelor's Degree in Marketing or Business

Job description

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Mandaluyong City, National Capital Region, PH

Business Unit: Consumer Banking Group

Department:

• Has leadership qualities and people skills. Can handle and manage people/team to achieve given objective and target of the unit.
• Has marketing and sales skills to manage channels and business partners. Identify business opportunities and translating to workable strategies with the end view of growing the Home Loan business.
• Customer -centric . Ensures service quality and customer satisfaction.
• Has knowledge in Home Loan product and business.

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise"We Find Ways",\ we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Sales Support Officer responsible for the timely conversion of approved loan to actual booking by conducting thorough review of loan documents; proper coordination with clients in the compliance of pre-booking loan requirements; and coordination with Loans Administration Department in the final review of loan documents to effect loan booking.

Key Responsibilities

• Responsible for the achievement of given target and contributes to the Team’s objectives and targets.
• Responsible for closely monitoring and compliance of post-booking loan deficiencies through proper coordination with the AO concerned and/or clients / referrers / business partners.
• Responsible in assisting the Sales Account Officer in handling client signing of loan documents.

Qualifications

• Bachelor's Degree in Marketing or Business related course
• At least 2 years' experience in handling documentation home or mortgage loans.
• Willing to work onsite in Ortigas

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.