Support Engineer

Wipro Technologies; Cebu City; On-site; PHP 30,000 - 50,000; Full time

Job description

Search by ‘Skills’ or ‘Keywords’ or 'Requisition ID’

Search by Location

Select how often (in days) to receive an alert:

Work with us

Requisition ID: 72604

City: Cebu

Country/Region: PH

Job Description

Roles and Responsibilities:

1. Assist end-users in the Tower whose requests are documented by a ticket raised in WiServe Portal.
2. Provide hands-on support to our domain teams located in India.
3. Participate in incident calls during account outages.
4. Conduct IT Asset Inventory Verification.
5. Respond to email and chat queries or concerns raised by the business.
6. Ensure compliance of IT assets with the organization's standard security postures.

If you encounter any suspicious mail, advertisements, or persons offering jobs at Wipro, please email us at [e-mail]. Do not send resumes to this email as it is not monitored for applications.

Any complaints or concerns regarding unethical or unfair hiring practices should be directed to our Ombuds Group at [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, caste, creed, religion, gender, marital status, age, ethnicity, gender identity, sexual orientation, political orientation, disability, veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodations will be provided to all applicants, including persons with disabilities, throughout the recruitment process. Accommodations should be communicated in advance where possible and will be reviewed individually. Wipro values diversity and provides equal opportunities to all.