Studio Booking Telesales Specialist (UK)

SuperStaff Outsourcing; Makati; On-site; PHP 452,000 - 541,000; Full time

Benefits offered by this job

HMO with 1 free dependent

Life Insurance

20 PTO credits annually

Night Differential

Annual Merit Increases

Job summary

SuperStaff Outsourcing is seeking an energetic outbound telesales agent for UK hours, based onsite in Ayala, Makati. You will contact warm leads, present studio services, quote prices, collect deposits through a secure payment link, and book appointments while maintaining compliance and data privacy.

The role requires proven telesales experience, excellent English, and the ability to follow approved pitches; training is provided and commissions are earned on performance.

Qualifications

• Demonstrable outbound telesales or appointment-setting experience with targets.
• Clear, fluent spoken English and professional telephone manner for UK consumers.
• Basic computer skills: browser, booking/records system, email and internet phone.
• Reliable attendance and organized follow-up.
• Sound judgement with parents, children and confidential information.
• Willing to follow an approved pitch and read disclosures verbatim; adhere to data-security.

Responsibilities

• Make outbound calls to warm leads (no cold calling) following a daily routine and minimum call-time standard.
• Review lead details before calling and prepare relevant information (nearest studio location, travel options).
• Deliver a client-approved sales pitch, ask qualifying questions, listen actively to understand interest.
• Explain services, prices and conditions clearly, handle questions without pressuring customer.
• When applicant is under 18, speak with parent/guardian and involve the right adult.
• Guide customers through secure online payment link to pay a deposit and confirm appointment.
• Send booking confirmations and follow-up messages via approved templates and confirm receipt.
• Keep accurate notes for every call attempt and schedule callbacks.
• Escalate complaints, changes, safeguarding concerns to UK team.
• Follow strict data-protection and security rules.

Skills

Outbound telesales

Appointment setting

English communication

Compliance mindset

Reliable attendance

Education

Sales or customer-contact training

Data privacy awareness training

Tools

Booking/records system

Web browser

Email

Internet phone / softphone

Job description

SuperStaff Outsourcing is seeking an energetic outbound telesales agent for UK hours, based onsite in Ayala, Makati. You will contact warm leads, present studio services, quote prices, collect deposits through a secure payment link, and book appointments while maintaining compliance and data privacy.

The role requires proven telesales experience, excellent English, and the ability to follow approved pitches; training is provided and commissions are earned on performance.