Student Mentor (IT/Technical)

AS White Global Pty; Manila; Híbrido; PHP 400.000 - 700.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Great Place to Work certified

Comprehensive medical care for you and

Generous paid leave

LinkedIn Learning and tailored培训

Flexible work setup

Descripción de la vacante

AS White Global Pty in Manila is seeking a Student Mentor to inspire and guide IT students toward certification success. You’ll deliver senior support sessions, provide one-on-one mentoring, and help learners complete courses and certifications like CompTIA A+, Network+, Security+, and CySA+.

This hybrid role follows Australian hours (6 am–3 pm PHT) with monthly in-person collaboration; ideal candidates have IT background, strong English, and CRM skills, plus a passion for student success.

Formación

• Bachelor’s degree in IT, CS, or a related field; professional certifications are a plus.
• Previous IT experience or a strong IT background is required.
• CompTIA A+/Network+/Security+/CySA+ certifications are a strong advantage.
• Excellent English communication and mentoring skills; experience in education, training, teaching, or supporting learners highly desirable.
• Strong proficiency in Microsoft Office Suite and CRM data management.

Responsabilidades

• Deliver senior support sessions to help students overcome challenges with course content.
• Provide one-on-one mentoring and coaching to keep students motivated and progressing.
• Guide students through course completion and support them in achieving CompTIA A+, Network+, Security+, and CySA+ certifications.
• Facilitate small-group exam preparation sessions to strengthen knowledge and build exam confidence.
• Monitor student progress, identify learning gaps, and provide proactive guidance and support where needed.
• Build strong relationships with students and provide ongoing encouragement, accountability, and career-focused support throughout their learning journey.

Conocimientos

Mentoring

English communication

Student support

Educación

Bachelor’s degree in IT/CS

Herramientas

Microsoft Office Suite

CRM data management

Descripción del empleo

Help shape the next generation of tech professionals. Join a growing Australian ed-tech organisation on a mission to close the cybersecurity skills gap. You’ll make a real impact by coaching and motivating students, supporting their certification journey, and helping turn their career goals into reality.

The Opportunity

Turn learning into career success. As a Student Mentor, you’ll inspire and guide students through their studies, helping them overcome challenges, achieve their goals, and build the skills and confidence needed for a career in tech.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

“Being part of this team is rewarding because my work in rostering and administration directly supports quality care delivery while allowing me to grow in a fast-paced and supportive environment.” -Allocations and Admin Assistant, ASW Philippines.

What You’ll Do

• Deliver senior support sessions to help students overcome challenges with course content.
• Provide one-on-one mentoring and coaching to keep students motivated and progressing.
• Guide students through course completion and support them in achieving CompTIA A+, Network+, Security+, and CySA+ certifications.
• Facilitate small-group exam preparation sessions to strengthen knowledge and build exam confidence.
• Monitor student progress, identify learning gaps, and provide proactive guidance and support where needed.
• Build strong relationships with students and provide ongoing encouragement, accountability, and career-focused support throughout their learning journey.

Key Criteria

• Bachelor’s degree in IT, Computer Science, or a relevant field; professional certifications are a plus.
• Previous IT experience or a strong IT background is required.
• CompTIA certifications are a strong advantage, particularly A+, Network+, Security+, and/or CySA+.
• Excellent English communication and mentoring skills, with experience in education, training, teaching, or supporting learners highly desirable.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and CRM data management.
• Highly organized and detail-oriented, with the ability to manage competing priorities and urgent tasks.
• Passionate about delivering exceptional customer and student support.

Work setup

• Manila (BGC, Taguig): Australian hours (6 am–3 pm PHT) with a hybrid setup once a month.