Strategy & Operations Effectiveness Manager

LexisNexis Risk Solutions; Manila; On-site; PHP 1,500,000 - 2,100,000; Full time

Job summary

RELX is seeking an Editorial Operations Effectiveness Manager to shape and execute the operations strategy for Editorial Operations in alignment with REPH and broader business priorities. You will translate strategic objectives into prioritized improvement initiatives, lead transformation programs, and establish governance, risk, and reporting for the initiative portfolio.

You will work with SMEs and cross-functional partners to drive process optimization, globalization, automation, BPM, and

Qualifications

• Bachelor's Degree required.
• Green Belt or Black Belt Certification.
• Agile Associate Certification.
• CAPE Automation Certification.
• 3–5 years minimum experience with LexisNexis platforms or equivalent.
• Experience with editorial content operations preferred.
• Experience in managing projects.
• Strong analytical, organizational, communication skills.

Responsibilities

• Lead and facilitate innovation and process improvement with cross-functional teams.
• Propose and present improvement projects with data-backed sizing and potential savings.
• Oversee project initiation, planning, execution and closing.
• Define and monitor project status against goals.
• Coordinate with Project Team to mitigate risks and ensure timelines.
• Collaborate with Engineering/Technology on project status.
• Create communications plans for changes affecting REPH operations.
• Monitor results post-deployment and adjust strategy as needed.
• Mentor teammates in Continuous Improvement initiatives (RIE, JDI, YB/GB, automation).
• Identify knowledge gaps and build team competence.
• Enhance reporting and data presentation using Tableau or MS Office.
• Monitor production and prioritize resources across teams.

Skills

Analytical thinking

Strategic thinking

Stakeholder management

Team leadership

Change management

Education

Bachelor's Degree

Tools

Tableau

Microsoft Office

Job description

The Editorial Operations Effectiveness Manager is responsible for supporting the formulation and leading the execution of the operations effectiveness and strategy for Editorial Operations, in alignment with REPH, LexisNexis, and broader business priorities. The role translates strategic objectives into a prioritized portfolio of process improvement, globalization, automation, technology, Agile, and capability-building initiatives. Working with SMEs, managers, leads, supervisors, Operations Leaders, and cross-functional partners, the Manager will: Support the development and periodic review of the annual and multi-year operations effectiveness strategy. Assess operational performance, stakeholder needs, emerging technologies, risks, and improvement opportunities to inform strategic priorities. Translate strategic priorities into actionable roadmaps, business cases, implementation plans, performance measures, and resource requirements. Lead the execution of process review, streamlining, harmonization, globalization, automation, BPM, Agile, and other transformation initiatives. Establish appropriate governance, reporting, risk management, and stakeholder communication mechanisms for the initiative portfolio. Facilitate prioritization and resource-allocation decisions across competing operational initiatives. Ensure ACT report analysis and action-planning requirements are completed by editorial teams and incorporated into improvement priorities. Monitor strategic and operational performance, track benefits after deployment, and recommend adjustments to the strategy and roadmap. Build continuous-improvement and strategic-execution capabilities across the organization.

Accountabilities

• Lead and facilitate innovation and process improvement through consultation with colleagues, answering questions, and encouraging team discussion
• Propose and present improvement projects using historical data backed-up with sizing and potential savings
• Lead a team in the initiating, planning, controlling, executing, and closing tasks of a project (or segment of a project)
• Assist in defining and monitoring project status related to key project goals
• Facilitate or attend meetings with Project Team to ensure all issues are reviewed, documented and assessed to minimize impacts and risks related to project timelines
• Work closely with the appropriate Engineering or Technology resource on the status of projects or initiatives
• Work with Operations Leaders to create communications plan for changes and improvements directly affecting REPH operations
• Monitor and report results after deployment of initiatives or projects
• Routinely review processes or workflows for streamlining and improvement
• Mentor or assist team members leading Continuous Improvement projects (RIE, JDI, YB/GB, automation)
• Address new, broad or recurring issues and provide detailed root cause analysis and action plans with follow through
• Recognize and address knowledge gaps and opportunities to build competence within the team and department
• Suggest enhancements on reports generation and presentation of data using Tableau or Microsoft Office tools
• Work with Operations leaders in monitoring team production and priority with focus on appropriate resource allocation

Qualifications

• Bachelor's Degree holder
• Green Belt or Black Belt Certified.
• Agile Associate Certified.
• CAPE Automation Certified.
• 3 -5 years minimum experience with LexisNexis platforms or equivalent.
• Experience with editorial content operations preferred, but not required.
• Experience in managing projects.
• Strong analytical, organizational, written/oral communication skills and attention to detail.
• Multitasking capabilities and flexibility to adjust to a fast-paced, deadline-driven work environment.
• Ability to adapt to and accept change.
• An outgoing team player who is willing to be challenged on a regular basis and has a demonstrated desire, willingness and ability to learn and to lead.
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.