Strategic Business Analyst: Process & Client Experience

Crawford & Company; Manila; On-site; PHP 400,000 - 640,000; Full time

Job summary

Crawford & Company Manila seeks a business analyst to perform analyses, research and develop methods to improve department and corporate effectiveness. The role focuses on scheduling and organizing team work sessions, documenting outcomes, and obtaining signoffs from participants.

Collaborate with VP, MD, and Account Executives for Client Services to enhance client engagement, design future-state processes and ensure client satisfaction through routine analyses while promoting clear

Qualifications

• Bachelor's degree in Business Administration, Accounting/Finance, Industrial Engineering, or a related field.

Responsibilities

• Stay current on industry best practices and share with the team.
• Develops, writes, publishes and maintains SOPs and documentation for manual or automated systems.
• Conducts research studies of business operations to improve productivity and efficiency.
• Plans and conducts pilots and develops training as requested.
• Provides data and information to enable business decisions and priorities.

Skills

Microsoft Word

Excel

PowerPoint

Visio

Power BI

Project management

Data analytics

Communication

Education

Bachelor's degree in Business Administration, Accounting/Finance, Industrial Engineering, or a related field

Tools

Power BI

Job description

Crawford & Company Manila seeks a business analyst to perform analyses, research and develop methods to improve department and corporate effectiveness. The role focuses on scheduling and organizing team work sessions, documenting outcomes, and obtaining signoffs from participants.

Collaborate with VP, MD, and Account Executives for Client Services to enhance client engagement, design future-state processes and ensure client satisfaction through routine analyses while promoting clear