Store Team Leader: Lead Ops, Sales & Service Excellence

AMBER GOLDEN CHAIN OF RESTAURANTS CORPORATION; Antipolo; Presencial; PHP 240.000 - 360.000; Jornada completa

Descripción de la vacante

AMBER GOLDEN CHAIN OF RESTAURANTS CORPORATION in Antipolo is seeking a Store Team Leader to oversee daily store operations, lead staff, and ensure excellent customer service. The role focuses on driving sales, improving efficiency, and supporting growth.

You will monitor performance, manage scheduling, handle customer inquiries, and coordinate with internal teams. The position requires strong leadership, retail experience, and proficiency with MS Office. Immediate start is preferred.

Formación

• Proven experience in retail, store operations or team leadership.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of inventory management and sales reporting.
• Willing to work flexible hours and be hands-on in-store operations.
• Bachelor’s degree in Business Administration is an advantage.
• Willing to start ASAP.

Responsabilidades

• Manage daily store operations, including staff supervision and scheduling.
• Monitor performance, delegate tasks, and uphold service standards.
• Handle customer inquiries, resolve concerns, and address complaints.
• Assist in marketing campaigns to drive sales.
• Analyze sales reports and track performance to meet targets.
• Train staff in sales and customer service.
• Maintain store organization, inventory, and stock replenishment.
• Prepare reports and presentations for management review.
• Coordinate with internal teams and customers on operational issues.
• Provide basic troubleshooting for equipment as needed.
• Ensure safety and compliance with standards.

Conocimientos

Leadership

Customer service

MS Office

Inventory management

Sales reporting

Analytical skills

Communication

Time management

Retail operations

Educación

Bachelor’s degree in Business Administration

Herramientas

Excel

PowerPoint

Word

Descripción del empleo

AMBER GOLDEN CHAIN OF RESTAURANTS CORPORATION in Antipolo is seeking a Store Team Leader to oversee daily store operations, lead staff, and ensure excellent customer service. The role focuses on driving sales, improving efficiency, and supporting growth.

You will monitor performance, manage scheduling, handle customer inquiries, and coordinate with internal teams. The position requires strong leadership, retail experience, and proficiency with MS Office. Immediate start is preferred.