Store Supervisor | Calabarzon

SM Retail, Inc. - Corporate; Mimaropa; On-site; PHP 279,000 - 502,000; Full time

Job summary

SM Retail, Inc. - Corporate in the Philippines is seeking a detail-oriented supervisor to lead the retail team.

The role centers on achieving sales targets, managing stock levels, and coordinating with merchandising to ensure product availability and promo execution. The ideal candidate holds a bachelor’s degree in business or related field, has at least 1 year of supervisory retail experience, and demonstrates exceptional interpersonal and communication skills to lead staff and liaise with

Qualifications

• Candidate holds a Bachelor's degree in a relevant field and at least 1 year of supervisory retail experience.
• Strong interpersonal and communication skills are essential.
• Ability to manage teams and coordinate tasks effectively.

Responsibilities

• Cascades targets and updates to the selling team and monitors sales trends.
• Monitors stock levels and coordinates with Category Merchandising for stock-outs and promos.
• Oversees attendance and re-assigns tasks to staff to cover absences.
• Manages budget for department supplies and controls usage.
• Inspects items for transfer or RTV and processes documentation in MMS.
• Addresses product/promo issues with managerial escalation when needed.

Skills

Interpersonal skills

Written and verbal communication

Education

Bachelor’s Degree in Business Administration, Financial Management, or similar

Job description

Responsibilities

• Cascades to the selling team about individual sales targets, new offers & alert Category Merchandising
• Manager of product/promo problems (if any).
• Monitors current stock levels plus pending deliveries vs. sales trend to alert Category Merchandising Managers of possible stock-outs and slow-moving items.
• Inspects items for transfer or Return to Vendor (RTV) to ensure correctness of product type and quantity, processes in Merchandise Management System (MMS) and signs the required documents.
• Manages the operating budget of the department by ordering the right number of supplies, monitoring use and safekeeping extra items.
• Monitors attendance of Sales Clerks and Stock Clerks and manages absences by re-assigning tasks to remaining staff (manage plantilla, leaves, issue violation reports).

Key Qualifications (Background, Experience, etc)

• Bachelor’s Degree in Business Administration, Financial Management, or similar
• At least 1 year retail work experience in a supervisory role
• Exceptional interpersonal skills
• Excellent written and verbal communication skill