Store Supervisor / Assistant Supervisor - Talamban Cebu City (ZTAL)

MR DIY Philippines; Cebu City; On-site; PHP 201,000 - 290,000; Full time

Job summary

MR DIY Philippines in Cebu City is seeking a Store Supervisor to lead daily operations and drive sales growth. You will oversee merchandising, staff coaching, and customer service, ensuring adherence to SOPs and company policies.

The ideal candidate brings a proven retail background, strong leadership, and hands-on mentoring skills to build a high-performing team in a busy store environment.

Qualifications

• Bachelor's degree in any field.
• Filipino and English language proficiency.
• 5 years of experience in the retail industry.
• Strong organizational, leadership and communication skills.
• Experience in people management, coaching and merchandising.

Responsibilities

• Drive store sales achievement and growth.
• Set up gondolas and merchandise displays.
• Ensure daily store operations run smoothly.
• Keep the store tidy and clean.
• Organize and arrange merchandise in selling areas.
• Greet and serve customers.
• Maintain store reputation by complying with policies.
• Recruit, train, coach, and discipline staff; monitor performance.
• Provide guidance to the team on operations.
• Ensure safety and cleanliness for employees and customers.
• Handle daily bank-in of store sales.
• Report sales, staffing, and other metrics to HQ.

Skills

Organizational skills

Leadership

Communication skills

People management

Coaching

Merchandising

Education

Bachelor's degree (any field)

Job description

QUALIFICATIONS:

• Candidate must possess Bachelor's/College Degree in any field.
• Required language(s): Filipino, English
• 5 Year(s) of working experience in Retail Industry.
• Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills
• Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent.
• Amenable to work inTalamban Cebu City (ZTAL)

JOB RESPONSIBILITIES:

• Responsible for the store’s sales achievement and growth.
• Set up of gondolas and merchandise display.
• Ensure that the store’s daily operation is properly managed.
• Keeping the store tidy and clean.
• Organize & arrange merchandise in the product selling area.
• Greeting & Serving Customer.
• Maintain stability & reputation of the store by complying with legal requirements.
• Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job responsibilities.
• Provide constructive guidance to team on effective operations.
• Protects employees & customer by providing safe & clean store environment.
• Daily Bank-in of store sales.
• Stocking & Order Own Use Item & small notes needed.
• Complete, Update & Report (Sales, New Staff Hiring, Assignment, Case) to HQ & Superior.
• Sending Document related to HQ and Superior.
• Working within established Guideline & SOP.
• Any other responsibility assigned by the Asst Branch Manager/ Branch Manager.