Store Supervisor/ Assistant Supervisor - Southgate Mall Makati (SGMM)

MR DIY Philippines; Manila; On-site; PHP 335,000 - 469,000; Full time

Job summary

MR DIY Philippines is seeking a Store Supervisor/ Assistant Supervisor for Southgate Mall Makati. The role focuses on driving store sales, optimizing merchandising, and leading a team to deliver strong customer service.

You will oversee daily operations, ensure compliance with standards, and train staff to maintain a safe and organized shopping environment. Southgate Mall Makati experience is preferred.

Qualifications

• Bachelor's degree in any field.
• Fluent in Filipino and English.
• At least 5 years of retail experience.
• Preferably a Supervisor with 5+ years in sales/retail.
• Must be amenable to work in Southgate Mall Makati.

Responsibilities

• Responsible for the store’s sales achievement and growth.
• Set up gondolas and merchandise displays.
• Ensure daily operations are properly managed.
• Keep the store tidy and clean.
• Organize and arrange merchandise in selling areas.
• Greet and serve customers.
• Maintain store reputation by complying with laws.
• Recruit, train, coach and discipline staff; monitor performance.
• Provide guidance to team on effective operations.
• Ensure a safe and clean store environment for staff and customers.
• Daily bank-in of store sales.
• Stocking and ordering items as needed.
• Complete, update and report to HQ and superior.
• Submit documents to HQ and superior.
• Work within established guidelines and SOPs.
• Any other duties assigned by Asst Branch Manager/ Branch Manager.

Skills

Organizational skills

Leadership

Communications

People management

Coaching

Merchandising

Education

Bachelor's degree

Job description

About the job Store Supervisor/ Assistant Supervisor - Southgate Mall Makati (SGMM)

Qualifications

• Candidate must possess Bachelor's/College Degree in any field.
• Required language(s): Filipino, English
• 5 Year(s) of working experience in Retail Industry.
• Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills
• Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent.
• Amenable to work in Southgate Mall Makati

Job Responsibilities

• Responsible for the store’s sales achievement and growth.
• Set up of gondolas and merchandise display.
• Ensure that the store’s daily operation is properly managed.
• Keeping the store tidy and clean.
• Organize & arrange merchandise in the product selling area.
• Greeting & Serving Customer.
• Maintain stability & reputation of the store by complying with legal requirements.
• Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job responsibilities.
• Provide constructive guidance to team on effective operations.
• Protects employees & customer by providing safe & clean store environment.
• Daily Bank-in of store sales.
• Stocking & Order Own Use Item & small notes needed.
• Complete, Update & Report (Sales, New Staff Hiring, Assignment, Case) to HQ & Superior.
• Sending Document related to HQ and Superior.
• Working within established Guideline & SOP.
• Any other responsibility assigned by the Asst Branch Manager/ Branch Manager.