Store Supervisor/ Assistant Supervisor - Santiago Isabela (ZSTI)

mr-diy-philippines; Santiago; On-site; PHP 290,000 - 424,000; Full time

Job summary

MR. DIY Philippines is seeking a Store Supervisor to lead daily store operations in Santiago Isabela.

You will drive sales growth, supervise staff, manage merchandising displays, and ensure compliance with store SOPs and safety standards. The role requires strong leadership, organizational, and people-management skills; responsibilities include coaching employees, maintaining excellent customer service, and overseeing stock, banking, and reporting to HQ and supervisors.

Qualifications

• Bachelor's/College Degree in any field is required.
• Fluent in Filipino and English.
• 5 years of experience in Retail Industry preferred for supervisory roles.

Responsibilities

• Responsible for the store’s sales achievement and growth.
• Set up gondolas and merchandise display.
• Ensure daily operations are properly managed.
• Keep store tidy and clean.
• Organize and arrange merchandise in selling area.
• Greet and serve customers.
• Maintain store's integrity by complying with legal requirements.
• Recruit, select, train, coach, and discipline staff; monitor and appraise performance.
• Provide guidance to team on effective operations.

Skills

Excellent Organizational Skills

Leadership and Communications Skills

People Management Skills

Coaching Skills

Merchandising Skills

Education

Bachelor's/College Degree in any field

Job description

QUALIFICATIONS:

• Candidate must possess Bachelor's/College Degree in any field.

• Required language(s): Filipino, English

• 5 Year(s) of working experience in Retail Industry.

• Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills

• Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent.

• Amenable to work in Santiago Isabela

JOB RESPONSIBILITIES:

• Responsible for the store’s sales achievement and growth.

• Set up of gondolas and merchandise display.

• Ensure that the store’s daily operation is properly managed.

• Keeping the store tidy and clean.

• Organize & arrange merchandise in the product selling area.

• Greeting & Serving Customer.

• Maintain stability & reputation of the store by complying with legal requirements.

• Recruiting, Select, Training, Coaching & Disciplining employee; monitoring & appraising job responsibilities.

• Provide constructive guidance to team on effective operations.

• Protects employees & customer by providing safe & clean store environment.

• Daily Bank-in of store sales.

• Stocking & Order Own Use Item & small notes needed.

• Complete, Update & Report (Sales, New Staff Hiring, Assignment, Case) to HQ & Superior.

• Sending Document related to HQ and Superior.

• Working within established Guideline & SOP.

• Any other responsibility assigned by the Asst Branch Manager/ Branch Manager.