Store Manager (Kenangan Coffee - Dapitan, Manila)

Fredley Group of Companies; Manila; Vor Ort; PHP 420.000 - 620.000; Vollzeit

Benefits dieser Stelle

Government Mandated Benefits

Pay Raise

13th Month Pay

Holiday pay

15 Paid Leaves

Night differential

Zusammenfassung

Fredley Group of Companies in the Philippines seeks a Store Manager to lead a busy café environment in Metro Manila. You will supervise baristas and cashiers, plan schedules, and train new staff while upholding brand standards.

You will drive sales through promotions, manage inventory, and enforce health and safety guidelines, ensuring exceptional customer experiences. Strong leadership, teamwork, and communication skills are essential, along with flexibility to work evenings and weekends.

Qualifikationen

• Bachelor's degree in business or related field is a plus.
• Previous supervisory or management experience in retail or food service preferred.
• Excellent interpersonal and communication skills.
• Strong leadership abilities with the capacity to mentor a team.
• Flexible working hours, including evenings and weekends.
• Basic math skills for inventory and sales data management.

Aufgaben

• Supervise and lead store staff, including training and scheduling.
• Maintain high standards of product quality and presentation; handle customer inquiries and complaints.
• Oversee daily operations, opening/closing procedures, and inventory management.
• Set sales targets, implement promotions, and participate in local marketing initiatives.
• Ensure product preparation follows Macao Imperial Tea's quality and safety standards.
• Uphold hygiene, safety, and local health regulations.

Kenntnisse

Team management

Customer service

Inventory management

Leadership

Communication

Interpersonal skills

Ausbildung

Bachelor's degree in business or related field

Jobbeschreibung

About Fredley Group of Companies

We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. These brands include Macao Imperial Tea, New York Fries and Dips, Nabe Japanese Izakaya and Hotpot, Mitasu Yakiniku, Liang Crispy Roll and Kenangan Coffee.

Company Description

About Fredley Group of Companies

We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. These brands include Macao Imperial Tea, New York Fries and Dips, Nabe Japanese Izakaya and Hotpot, Mitasu Yakiniku, Liang Crispy Roll and Kenangan Coffee.

For more details, please check our website at www.fredleygroup.com and follow us on our LinkedIn page at https://www.linkedin.com/company/fredley-group-of-companies/.

Job Description

• **Team Management:**
• Supervise and lead a team of store staff, including baristas and cashier personnel.
• Create work schedules, assign tasks, and provide training to new employees.
• Foster a positive and motivated work environment by promoting teamwork and staff development.
• **Customer Service:**
• Ensure that customers receive outstanding service by maintaining high standards of product quality and presentation.
• Handle customer inquiries, concerns, and complaints promptly and professionally.
• Train and coach staff in providing exceptional customer experiences.
• **Store Operations:**
• Oversee daily store operations, including opening and closing procedures.
• Manage inventory levels, conduct regular stock checks, and place orders as needed to maintain sufficient stock.
• Monitor and control operational costs to meet budgetary goals.
• **Sales and Marketing:**
• Set and achieve sales targets and key performance indicators (KPIs).
• Implement sales strategies and promotions to drive revenue growth.
• Participate in local marketing initiatives to attract and retain customers.
• **Quality Control:**
• Ensure that all products are prepared and served according to Macao Imperial Tea's quality and presentation standards.
• Conduct quality checks on ingredients, equipment, and finished products.
• **Health and Safety Compliance:**
• Maintain a safe and clean working environment by enforcing hygiene and safety standards.
• Adhere to local health regulations and food safety guidelines.
• Bachelor's degree in business or related field is a plus.
• Previous supervisory or management experience in a retail or food service environment is preferred.
• Excellent interpersonal and communication skills.
• Strong leadership abilities with the capacity to motivate and mentor a team.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Basic math skills and the ability to manage inventory and sales data.
• Knowledge of food safety regulations and health standards.
• Flexibility in working hours, including evenings and weekends.
• Enthusiasm for the Kenangan Coffee and its products.

Additional Information

Why choose us?

• Government Mandated Benefits
• Pay Raise
• 13th Month Pay
• Holiday pay
• 15 Paid Leaves
• Night differential