Store Manager

DW Group Corp.

Laguna

On-site

PHP 5,580,000 - 7,812,000

Full time

14 days+

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Benefits offered by this job

Competitive salary based on experience

Performance-based incentives

Year-end bonus based on service length

Job summary

A retail company in Laguna is seeking a Shopping Mall Retail Store Manager to supervise operations and drive sales targets. Responsibilities include leading a team, ensuring compliance with policies, and maintaining inventory control. Applicants should have strong leadership skills, fluency in multiple languages including Tagalog and Mandarin, and a Bachelor's degree in a relevant field. This role offers competitive salary and performance-based incentives.

Qualifications

Minimum years of experience in retail management, preferably in a shopping mall setting.
Ability to work flexible hours, including weekends and holidays.

Responsibilities

Manage day-to-day store operations, including opening and closing procedures.
Achieve sales targets and monitor store performance metrics.
Supervise, train, and motivate store staff to ensure high performance.
Ensure proper inventory management including stock replenishment.

Skills

Speaks Chinese

Speaks Tagalog or English Fluently

Strong leadership

Problem-solving skills

Excellent Communication Skills

Strong Work Ethic

Education

Bachelor's degree in Business, Management, or related field

Job description

Job Description

Job Title: Shopping Mall Retail Store Manager

Location: Shopping Mall at Santa Cruz, Laguna

Job Summary:

The Store Manager is responsible for overseeing the daily operations of the retail store, ensuring smooth workflow, meeting sales targets, and providing excellent customer service. The manager will lead and motivate the store team while maintaining operational standards, inventory control, and compliance with company policies.

Key Responsibilities

Manage day-to-day store operations, including opening and closing procedures.
Achieve sales targets and monitor store performance metrics.
Supervise, train, and motivate store staff to ensure high performance and customer satisfaction.
Ensure proper inventory management, including stock replenishment and shrinkage control.
Implement company policies, procedures, and standards to ensure compliance.
Handle customer complaints and resolve issues promptly and professionally.
Coordinate with mall management regarding promotions, events, and facility needs.
Prepare reports on sales, staff performance, and store operations for senior management.

Qualifications

Speaks Chinese, Tagalog or English Fluently
Bachelor’s degree in Business, Management, or related field preferred.
Minimum [X] years of experience in retail management, preferably in a shopping mall setting.
Strong leadership, communication, and problem-solving skills.
Ability to work flexible hours, including weekends and holidays.

Language Requirements

Must be fluent in Tagalog or English for local communication.
Must also be fluent in Mandarin or Fukkien for communication with Chinese‑speaking customers and staff.
Customer‑focused with excellent interpersonal skills.
Ability to lead, train, and develop a diverse team.
Strong organizational and multitasking abilities.
Knowledge of retail sales, merchandising, and inventory management.

Compensation

Competitive salary based on experience.
Performance‑based incentives and benefits.

The compensation structure for Chinese employees of the company consists of four components: monthly basic salary, meal allowance, annual general salary increase, and performance incentives. All compensation items are calculated in Philippine pesos (₱). The specific standards are as follows:

Job Category

1. Entry‑Level Position:

Annual Salary Increase Standard: Starting from 2nd year upon contract renewal, a fixed annual increase of ₱8,000

2. Store Manager (Full‑time):

Annual Salary Increase Standard: Starting from 2nd year upon contract renewal, a fixed annual increase of ₱10,000
Performance Incentive: (----%) of the annual net profit of the store(s) under management.

Note: Compensation is paid at the end of each month.

Year‑End Bonus

The year‑end bonus is determined based on the employee’s cumulative length of service and is paid at the end of January of the following year. The settlement currency is Philippine pesos (₱).
Employees who have completed six months of service are considered eligible for a full year’s bonus. Employees who voluntarily resign or are dismissed for disciplinary reasons within the year are not entitled to receive the year‑end bonus.

The year‑end bonus standards are as follows:

Length of Service: Basic Position / Store Manager (₱)