Store Manager

THE BREW COFFEE; Davao del Sur; On-site; PHP 167,400 - 223,200; Full time

Job summary

A well-known coffee shop located in Davao del Sur is seeking a retail associate to manage returns, monitor inventory, and assist customers. Candidates should possess strong customer service skills and a high school diploma, with prior retail experience preferred. The role requires lifting up to 50 lbs and standing for long periods. Flexible scheduling is necessary, including evenings and weekends.

Qualifications

• Previous retail or customer service experience is a plus but not mandatory.
• On-the-job training is usually provided.
• Ability to lift and move merchandise, sometimes requiring heavy lifting.

Responsibilities

• Process returns and exchanges according to store policies.
• Monitor inventory levels and inform supervisors when stock is low.
• Ensure the store is secure by following safety procedures.
• Assist with unloading shipments and organizing back stock.
• Maintain product knowledge to assist customers.
• Follow guidelines for merchandise displays and promotions.

Skills

Strong customer service skills

Ability to multitask

Good communication skills

Basic math skills

Attention to detail

Reliability and punctuality

Flexibility for varied hours

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Job description

• Process returns, exchanges, and refunds in accordance with store policies.
• Monitor inventory levels and inform supervisors when stock is running low.
• Ensure the store is secure by following all safety and loss prevention procedures.
• Assist with unloading shipments and organizing back stock.
• Maintain product knowledge to help answer customer questions and suggest relevant products.
• Follow store guidelines for merchandise displays and promotional setups.

• High school diploma or equivalent (preferred, but not always required).
• Previous retail or customer service experience is a plus but not mandatory.
• On-the-job training is usually provided.

Skills and Qualities:

• Strong customer service skills with a friendly and approachable demeanor.
• Ability to multitask and work efficiently in a fast-paced environment.
• Good communication skills to interact with customers and team members.
• Basic math skills for handling transactions and making change.
• Attention to detail and a proactive attitude.
• Ability to lift and move merchandise, sometimes requiring heavy lifting (depending on the store).
• Reliability and punctuality.
• Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements:

• Standing for long periods of time.
• Occasional lifting (up to 50 lbs or as required by the store).
• Ability to bend, stoop, and reach.

Additional Preferences (Optional):

• Familiarity with point-of-sale (POS) systems.
• Experience with inventory management or stock replenishment.
• Ability to speak multiple languages (in some customer-focused settings).