Store Management Trainee: Lead Operations & Guest Service

BreadTalk Philippines, Inc.; Quezon City; On-site; PHP 220,000 - 320,000; Full time

Job summary

BreadTalk Philippines, Inc. is seeking a MANAGEMENT TRAINEE to develop leadership, customer service, product knowledge, and education across store operations.

The program covers operations, administration, sales, inventory, and personnel management while fostering safe work practices and adherence to house rules. You will assist managers in planning daily operations, monitor performance, prepare reports, and contribute to a total quality experience for customers and team members.

Qualifications

• Bachelor's degree in Business Administration, Management, Hospitality Management, or related field.
• Previous work experience or internship in operations is an advantage.
• Willing to learn and take on new responsibilities.

Responsibilities

• Participate in a structured management training program covering operations, administration, customer service, sales, inventory, and personnel management.
• Assist managers in planning, organizing, and monitoring daily operations.
• Monitor employee performance, attendance, productivity, and compliance with company policies.
• Support the implementation of company procedures, standards, and operational programs.
• Assist in preparing reports, records, and other administrative documents.
• Monitor inventory, supplies, equipment, and other company resources as assigned.
• Help identify operational problems and recommend appropriate solutions.
• Assist in maintaining high standards of customer service and employee relations.

Skills

Leadership

Customer service

Operations

Communication

Problem solving

Education

Bachelor's degree in Business Administration or related field

Job description

BreadTalk Philippines, Inc. is seeking a MANAGEMENT TRAINEE to develop leadership, customer service, product knowledge, and education across store operations.

The program covers operations, administration, sales, inventory, and personnel management while fostering safe work practices and adherence to house rules. You will assist managers in planning daily operations, monitor performance, prepare reports, and contribute to a total quality experience for customers and team members.