Store Experience Leader: Drive Sales & Team Growth

H&M; Cebu City; On-site; PHP 360,000 - 540,000; Full time

Job summary

H&M Cebu City is seeking a Store Manager to lead the store team and deliver an outstanding customer experience while upholding high visual and commercial standards aligned with global strategies. You will analyze sales, set local goals, manage scheduling and stock, and recruit and develop your team in a collaborative, inclusive culture that champions growth and fashion at accessible prices.

You will stay informed about market trends, competitor activity, and customer needs to maintain a

Qualifications

• Experience in retail management and operations.
• A proven track record of strong leadership, with a passion for coaching and developing teams while exemplifying company values and culture.
• Proven results using customer centric reporting and tools.
• Expertise in sales planning, analysis, and follow-up.

Responsibilities

• Lead your store team to deliver an outstanding customer experience while promoting and selling our products.
• Stay informed about your store's strengths, opportunities, and competitors, with a strong understanding of the local market and customer needs.
• Analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels.
• Manage scheduling and store maintenance efficiently, aligning with sales budgets and commercial priorities.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
• Represent yourself and the brand positively during all customer interactions.

Skills

Retail management

Leadership

Sales analytics

Customer service

Job description

H&M Cebu City is seeking a Store Manager to lead the store team and deliver an outstanding customer experience while upholding high visual and commercial standards aligned with global strategies. You will analyze sales, set local goals, manage scheduling and stock, and recruit and develop your team in a collaborative, inclusive culture that champions growth and fashion at accessible prices.

You will stay informed about market trends, competitor activity, and customer needs to maintain a